Colnago Frame Repair Quesry

[Stuart J. Armou]

I have a friend who has one of the Colnago Carbo-Tubo's. It
looks like the drive side seat stay is coming out. Does
anyone know how he can contact Colnago to see about getting
it repaired?

Thanks,

Stu

--
"Refrain from throwing your bicycle in public. It shows poor
upbringing." -
Jacquie Phelan

[Qui Si Parla Ca]

stuart-<< I have a friend who has one of the Colnago Carbo-
Tubo's. It looks like the drive side seat stay is coming
out. Does anyone know how he can contact Colnago to see
about getting it repaired?

Thanks,

You can contact them but they won't repair it.

Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St.
Boulder, CO, 80302
(303)440-3535 http://www.vecchios.com (http://www.vecchios.com/) "Ruote convenzionali
costruite eccezionalmente bene"

[Stuart J. Armou]

Peter,

Thanks for answering a question not asked. Now, does
anyone have a phone number, e-mail or an address that will
go to a department that will pay attention? I would assume
it's under warranty as he is the original owner and he's
only had it about 2 years.

Thanks Again.

Stu

Qui si parla Campagnolo wrote:

> stuart-<< I have a friend who has one of the Colnago Carbo-
> Tubo's. It looks like the drive side seat stay is coming
> out. Does anyone know how he can contact Colnago to see
> about getting it repaired?
>
> Thanks,
>
> You can contact them but they won't repair it.
>
> Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St.
> Boulder, CO, 80302
> (303)440-3535 http://www.vecchios.com (http://www.vecchios.com/) "Ruote convenzionali
> costruite eccezionalmente bene"

--
"Refrain from throwing your bicycle in public. It shows poor upbringing." -
Jacquie Phelan

[Bfd]

"Stuart J. Armour" <sarmour@ysa.attmil.ne.jp> wrote in message
news:40F123BE.7FD40B44@ysa.attmil.ne.jp...
> Peter,
>
> Thanks for answering a question not asked. Now, does
> anyone have a
phone
> number, e-mail or an address that will go to a department
> that will pay attention? I would assume it's under
> warranty as he is the original owner
and
> he's only had it about 2 years.
>
Contact Colnago's US Distributor, they have supposedly
"extended" all warranties to 4 years:

http://www.trialtir- (http://www.trialtir-/)
usa.com/info/policy/warranties.html#Colnago

[Alex Rodriguez]

In article <40F123BE.7FD40B44@ysa.attmil.ne.jp>,
sarmour@ysa.attmil.ne.jp says...
>Peter, Thanks for answering a question not asked. Now, does
>anyone have a phone number, e-mail or an address that will
>go to a department that will pay attention? I would assume
>it's under warranty as he is the original owner and he's
>only had it about 2 years.

I think you missed his answer. Once your friend tries
jumping through all the hoops to get his over priced frame
fixed, you will understand why Peter answered the way he
did. What your friend needs to do is get in touch with the
dealer he bought the frame from. If he did not buy from an
authorized dealer, will probably end up with an expensive
wall hanger.
---------------
Alex