Spinergy Praise

I just want to take a moment to praise Spinergy Inc.
I recently bought a set of Spinergy wheels on ebay. There were a few damaged spokes so I called Spinergy to get replacements and was surprised at how friendly and helpful they were. Upon recieving the spokes. I took the wheel to my LBS where they informed me that the wheel was broken. After a short talk with Spinergy, Things started to look better. They said that if I return the wheels to them with an additional $150.00 USD they would send me a brand new set of the 2005's. One week after sending in the old wheels, I recieved my new wheels. Xmas came early for me this year!
In the end, Spinerg really stands behind thier products and are very friendly and helpful. I give them a giant A+. I understand from talking to several bike shops that they were once not easy to deal with, but that has obviously changed.

WAY TO GO SPINERGY

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"They said that if I return the wheels to them with an additional $150.00 USD they would send me a brand new set of the 2005's."

Um, that's not much of a deal... is it?

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I'm a baby! Kiss me kiss me kiss me!

You bought them off ebay and it turned out one of them was broken? I think I'd be directing my energy there. Who is selling broken wheels on ebay, we don't need that s#@t.

Babybunny--- Um, that's not much of a deal... is it?

Considering they cost $1100.00 USD new, yes it is a great deal.
And buying them off ebay, I got the first used set for much less than retail new. So now for only 150 more I have brand new ones. Substantial savings.



RC2---You bought them off ebay and it turned out one of them was broken? I think I'd be directing my energy there. Who is selling broken wheels on ebay, we don't need that s#@t.

The point to this thread was to praise the service and support recieved from Spinergy.
Contacting the ebay seller is a seperate issue.

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OK. **Puts down laptop and waddles over to babybirdie for a make-up hug** Thanks for reminding me to focus on the positive.

Now that that was said (ouch) I hope you gave some real nasty feedback on the f#@ker.

Yay for savings!

**Puts down laptop and waddles over to babybirdie for a make-up hug**

RC2, you waddle? OooooOOOOoooOO.... are you a ducky?

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I'm a baby! Kiss me kiss me kiss me!

If it makes you happy to think of me as a ducky, then yes I'm a little yellow ducky. And ducky hopes bunny gave some really f'n nasty mf'n feedback on that f'er.

Yay! RC2's a likkle tiny baby duckling floppy! Awwwww.....

Erm, I wasn't the one who bought them wheels. It was babybirdie chirp chirp poof.

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I'm a baby! Kiss me kiss me kiss me!

Thanks for posting this. I have a set of the spinergy Rev-X's and they've developed cracks where the rivets are. I figured they were headed for the trash, but I think I may give them a call now myself.

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my bike page - my journal

Oh Yippie Yippie, Now we have a ducky poofie too!!
CALLING ALL FUZZY CREATURES ! UNITE!

Thx for the hugz babybunny. Now I can make it through the day. =)

Oh and Cydewaze, Good luck on the Rev's. Mine were the carbon deep dish with which they had problems. Not sure about the other models. Keep us posted about your experience.

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Erm, I wasn't the one who did the make up hug. It was RC2. But **hug** anyway

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I'm a baby! Kiss me kiss me kiss me!

If you really like the Rev-X's and don't have any luck with Spinergy, post me back after this weekend, I have a set of Rev-X's that can be had very reasonably. I ordered the new Mavic Ksyriums and am expecting them this weekend, Nov. 20th.

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Eddy Merckx
"04 GT Moto w/Z.1 air