Wheels: Lew v Reynolds - Page 2

I bought a pair of these wheels but when the rear one failed (see youtube) I sent it back but they stopped all contact and kept my wheel. gutted to say the least.

Send a registered letter to Paul Lew c/o Reynolds Composites (the wheel makers). That is where he works now. Reynolds has just released a new wheel based largely on the Lew VT-1, so it's possible there could be help in the offing. It can't hurt, anyway.

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one

How do I know if he recieved the letter?
I really don't think he would do anything even though I delt with him directly when buying the wheels. I'm asking from morale grounds and not legal ones and have had no luck for over a year now.

RZR Reynolds wheelset seem to be the Lew VT 1 so I'm sure they will have the same problems

The whole point to a certified letter is that you will get confirmation that it was delivered. If you can send an identical letter certified to someone high up at Reynolds, perhaps they'll speak to Paul. Again, it can't hurt.

As for the RZR wheels, a friend who used to rep for Lew in Europe saw the RZR's at Eurobike this year. He handled the wheels, talked with Lew, and talked with other Reynolds folks. The wheels are significantly different. Brake track composition, hubs, spokes, molding, rim composition are all different. And from the pics the bonding of the spokes is different (no more blue epoxy). There's no way Reynolds would just re-issue the Lew wheels: the VT-1's had some significant issues, and Reynolds just doesn't operate that way. When Reynolds bought the first Lew company, back when Lew was selling the Lew Sydney whels (progenitors of the Reynolds Stratus/DV 46 line), they didn't just start selling Reynolds branded Sydneys. No, those wheels were prone to fracturing, so Reynolds reworked the wheels/rims and released, instead, a very successful line of wheels that built the company's reputation.

You can likely get the name of a big muckity-muck at Reynolds either by searching online or by contacting one of the cycling mags or cycling industry mags.

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one

Thanks,

I'll try an email to all the staff there first as I'm in New Zealand and would rather not spend more money on Registered packages.

Hmmm. I've got a best friend in Balmoral. He's lumpy and ill-mannered, but that's a lot of why we're friends.

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one

Balmoral here in NZ?

Yup. Right there in NZed.

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one

Have you been here?

The plan was to take the family there for a couple of weeks over Christmas, but then the economy took a dump. A year ago I was considering transferring to the Univ. of Wellington for a grad program in optics, but between the cost of moving the family, the pay a graduate student gets, the death glares my wife gave me at the mere mention of the idea, and the amount of time I have in my graduate program here, I gave up the idea.

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one

LOL ok fair call.
Holiday it is then

tooo much for that

Too much for what?

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one

Well I sent an email to all the staff and guess what... Paul answered and said he would look into it. So I hope he at least sends my wheel back. Or even better they might send me the new RZR which sounds better anyway. Better not count my chickens yet though!