POLL : Broken Trek Frames - Page 3

I just thought I would take this opportunity to tell yall about the 5 bonded carbon fiber frames that have failed under me at the seat tube/ bottom bracket shell junction. I bought a 2300 about 1988, it failed. Trek warrantied it. The replacement failed. I paid extra this time to upgrade to the 2500 frame. It failed. Trek warrantied it again. The replacement failed. Trek again warrantied it. I put the replacement frame in a box and rode my steel frame from 1995 to 2004. Ive been riding the replacement since 2004 and it is failing at the same place. Hopefull Trek will make it right and give me a 5200 in its place, but 5 broken frames is a sorry track record. You would think I am a pro rider having broken that many frames, but no, just a club rider, and only 170 lbs.

Nope. My 2002, bought in December 2001, TREK 1000 is still going strong. Went over the bars in summer of '02 and have fallen a few times since then, mostly dumb mistakes on my part, but it's still in great shape minus the various scratches to the paint here and there. Frame was made in China. I usually take it to the LBS where I originally bought it and have the mechanics check it over every December.

Back in 2001 I had a Trek that produced a hairline crank between the BB and Downtube. It took 2 months and various hoops to jump thru to get a new frame. I sold the frame immediately and have never ridden a Trek since. I'm sure the frames are much stronger these days. Heck, if Lance and the boys can get thru a season without breaking a bike, that says a whole lot about Treks' quality.

what u ride and what lance rides are not the same... look at schwinn, trying to stay in america is one of the things that killed them.

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WeThePeople KHO1 (BMX)

Rode with two guys over last weekend who were discussing failures of their OCLV frames. Both frames were from the late 90's. One cracked at the right rear dropout, the other at the right chainstay/bb junction. In both cases, the riders heard the creaking noises and had plenty of time to get home before total failure. Trek replaced both frames, even though their written warranty clearly states they don't cover fatigue damage.

Neither rider is heavy or said they abused or crashed the bikes. Not sure how many miles the frames had on them when they failed, but these guys are just club riders, not racers or randonneur types putting on 10-15K miles a year.

My Equinox 7 says it is made in the USA with domestic and foreign parts. I have had no problems. I know it was shipped from Wisconsin also.

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Yes!! My Trek frame cracked around the BB...It had about 12,000 miles on it.
I took it back to my LBS and it was replaced by Trek for free.
Since Trek no longer made the model that I had they upgraded the replacement frame...It took about 4 weeks to get the new frame.

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Sam...

So from this thread most of the broken TREK frames refer to product coming out of the US factory & not those bikes coming out of the GIANT factory etc in Taiwan .

Pretty ironic really that TREK Australia chucked a pretty major hissy fit when Bicycling Australia published their Taiwan factory tour which wrote about TREK's Taiwanese connections.

2003TREK5500 model.

Still going strong. Have had 2 major high speed crashes that hurt me pretty badly.

A few chips on the paint work....

I'm surprised it hasn't split or cracked or snapped so far. I way 90kgs as well...ride 100 to 200kms a week...

I don't ride off gutters or slam it around... It is my baby... I do ride it as hard as my body can push it....

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Yes!! My Trek frame cracked around the BB...It had about 12,000 miles on it.
I took it back to my LBS and it was replaced by Trek for free.
Since Trek no longer made the model that I had they upgraded the replacement frame...It took about 4 weeks to get the new frame. [/QUOTE]
The Trek dealer here told me Trek has been good about replacing frames that fatigue on recreational riders, even though their warranty clearly says they don't cover fatigue damage (wearout).

Exception is the local racer who broke his original mid-90's and a replacement Trek CF frame. Trek replaced it again (second warranty replacement), but then told him in writing that this was it; they weren't in business to furnish racers free frames for life; "read the warranty". He accepted that this is a reasonable customer support policy, and is still a big fan of Trek as a result.

As a comparison point, I'm riding a custom frame from a local builder which has a specific 3 year warranty against fatigue damage, in addition to the usual lifetime warranty against manufacturing defects that Trek and the other major brands offer. Believe this specific "performance guaranty" period is an honest approach for any builder of race frames to take.

Just got word from my bike shop that Trek would NOT replace my carbon fiber mountain bike frame which cracked when I went down hard on a root harder than the tube. $1,800 is what they want for replacement. Anyone know where else I could try for a better discount? So much for a lifetime guarantee!

Calfee repairs CF frames.

Lifetime guarantee on the bike doesn't include what happens when the bike is crashed on things that do damage to the bike. If you crash, you pay, unless the manufacturer offers a cheaper replacement cost.

Does anyone really believe they should allowed the benefits of a lifetime guarantee when they crash their own bikes all by themselves?

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They definitely have to draw a line somewhere between:
I smashed my frame to bits with a sledge hammer... give me another..
To:
I was riding to the shops and my frame cracked...give me another.

My Trek has been in 3 massive crashes and is fine...

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Exactly. I have to admit, though, that I wish Suzuki and Honda would have given me free replacements for all of the motorcycles I crashed racing. What a wonderful world that would be.

__________________
Sex is horrid
Pain is Fun
I cut my fingers off
One by one