PowerTap data download troubleshooting - Page 2

Thanks Hunter! Yes, I have, but it isn't as cheap as using Power Agent; free! Since you guys (assuming you are Hunter Allen?) do have a trial version I will install that and see if my CPU works. That is a good idea.

But I am starting to think my CPU has an internal problem: I've discovered that mine also has a tendency to sporadically lose the data connection to the hub, even though I replaced all the batteries. I tested the whole Power Tap kit by putting my friend's CPU on my bike in place of my CPU. His CPU works perfectly when I put it on my bike. So the wiring and hub seem to be fine. Heart-rate chest strap too.

The original issue is that my CPU doesn't download ride data to my PC. The serial-cable dock is probably not the problem, because mine should also work on a USB dock (I have been told; but mine is old so who really knows), but USB doesn't work for my CPU either. I tried downloading ride data from my CPU to my PC using my friend's USB dock, but that didn't work. But I can easily download data from his CPU to my PC using his USB dock.

So, it looks like there may be a bad connection inside my CPU that causes the hub data and download data to get lost. If I get all of that working... then I may move up to TrainingPeaks.

Thanks everybody. But I am officially giving up on my old Power Tap CPU. It has never read "host" when docked, and that is true regardless of whether I use my serial dock or my friend's USB dock.

I tried downloading with TrainingPeaks too, but the only result was an error message:

"Unable to open COM1. Access denied."

On Power Agent the error message was different, but same result.

R.I.P. old black Power Tap.

Anybody have a working Power Tap CPU for sale? Maybe somebody who is converting to wireless?

I think i have a simular problem, using version 1.04 software (cycleOps era). It all works find on my desktop which has a serial port, and so my DL cradle directly connects to that 9 pin serial port.

However, on my laptop I don't have a matching serial port, so I have the USB adapter. When I use it to download, the software doesn't recognize anything connected.

Most likely an issue with the drivers?

I tried all four com port choices, same result. My USB port works fine with my camera, flash drive and sometimes gives me issues with my webcam. But it does work! I'm running Windows XP pro

Any ideas?

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