Cons: Not as advertised
The advertising of this cycle is excellent as is the design concept. The implementation is underwhelming.
I have had the cycle for a month and a half. It has had the console and a circuit board replaced - the repair person that came out did not have fond things to say about the quality of the machine in general, except that if more of them were sold, he would continue to have job security.
The iFit software has been a problem. They have done an upgrade during my ownership that did made it much better than it was, but far from as advertised. The web site is very slow, it's not easy to navigate, somewhat featureless (compared to other sites I use for fitness), and filled with bugs. Gearing for your comparible outdoor rides is far from realistic, but is better than most indoor riding. Nice to have gear shifting at your fingertips.
The 20% tilt is another great in concept feature, but is more of a hinderence to riding than it is worth (probably will also contribute to more future mechanical problems). Not having forward/backward adjustible handlebars (I believe fixed since I purchased my unit) makes the cycle unrideable going up hill while standing - my knees hit the bars. I ride a lot of hills and never have that problem on a real cycle.
Nice to have the coasting and free-spinning available which does differentiate this unit from other in-door cycles.
The support staff that I seem to talk to every other day is friendly and tries to help, but unfortunately has their hands tied waiting for response from the developers. I currently have 4 problems registered on line that have been waiting nearly a week to be assigned to someone. One of the problems is that the workouts abort midway through a session requiring you to dismount and restart the session on your PC - guess that's no different than coming up to a stop sign or red light.
This is an expensive machine to own $1300 - $1500 up front and $200/year (half for the maintenance plan you better buy and half for the annual iFit membership). The cycle is basically worthless without the iFit membership.
My recommendation would be to wait a year or two for the bugs to be worked out before purchasing. In the meantime, get a good indoor trainer for your outdoor bike.