Adentures at the Loco Bike Shop or how to go out of business. (Rant & request for Mail Order)

Went into the Loco Bike Shop today to order a Campagnolo Veloce/DaytonaTriple crankset about $180
Canadian and a Mirage Triple bottom bracket about $30 Canadian. Imagine my surprise when I was
informed I would have to buy Chorus in order to get a triple. I don't know the price of the crankset
but the Chorus Triple bb is $114 Canadian.

I want to repack my Exage road hubs and ordered 1 set of front cones and bearings and 1 set of
rear cones and bearings. Guess what. Only the cones came in. No problem I think and pay for the 4
cones in the package. To add insult to injury they were all front cones. In order to get 2 rear
cones he wants me to pay for 4 cones as that is how they come packaged. I can't imagine what the
bearings will cost if they too are multiple sets. Meanwhile what does the owner expect me to do
with the extras?

In my opinion this is NOT a good way to attract repeat customers or to stay in business.

Anyone here do mail order to Canada? Serious about that folks. It would be easier to get the parts
from the US than to dicker around with the loco shops.

Here is a mail order site to check out for the parts you seek. http://www.biketoolsetc.com/index.cgi

"Peter" <prekow752@sympatico.ca> wrote in message
news:1c50cb8f.0308091509.14b323c0@posting.google.com...
> Went into the Loco Bike Shop today to order a Campagnolo Veloce/DaytonaTriple crankset about $180
> Canadian and a Mirage Triple bottom bracket about $30 Canadian. Imagine my surprise when I was
> informed I would have to buy Chorus in order to get a triple. I don't know the price of the
> crankset but the Chorus Triple bb is $114 Canadian.
>
> I want to repack my Exage road hubs and ordered 1 set of front cones and bearings and 1 set of
> rear cones and bearings. Guess what. Only the cones came in. No problem I think and pay for the 4
> cones in the package. To add insult to injury they were all front cones. In order to get 2 rear
> cones he wants me to pay for 4 cones as that is how they come packaged. I can't imagine what the
> bearings will cost if they too are multiple sets. Meanwhile what does the owner expect me to do
> with the extras?
>
> In my opinion this is NOT a good way to attract repeat customers or to stay in business.
>
> Anyone here do mail order to Canada? Serious about that folks. It would be easier to get the parts
> from the US than to dicker around with the loco shops.

"alonzo lewis" <alonzolewis@tns.net> wrote in message
news:JCiZa.1492$7a.388947@dca1-nnrp1.news.algx.net...
>
> Here is a mail order site to check out for the parts you seek.
> http://www.biketoolsetc.com/index.cgi
>

It there a relationship between this company and Loose Screws? They use the same web designer it
seems, at least.

JT

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prekow-<< Went into the Loco Bike Shop today to order a Campagnolo Veloce/DaytonaTriple crankset
about $180 Canadian and a Mirage Triple bottom bracket about $30 Canadian. Imagine my surprise when
I was informed I would have to buy Chorus in order to get a triple. >><BR><BR>

Should be surprized as ya don't need this one and the BB really isn't compatible either...

<< I don't know the price of the crankset but the Chorus Triple bb is $114 Canadian. >><BR><BR>

There is no Chorus triple crank for 2003...Centaur, Veloce, Mirage and Record only..Record uses a
Record or Chorus BB...all the others use a AC-H BB...

<< To add insult to injury they were all front cones. In order to get 2 rear cones he wants me to
pay for 4 cones as that is how they come packaged. >><BR><BR>

Nope, they come as singles...at least from my supplier and bearing balls are $.10US each...

<< Anyone here do mail order to Canada? Serious about that folks. >><BR><BR>

I can send ya anything ya need...

Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
(303)440-3535 http://www.vecchios.com "Ruote convenzionali costruite eccezionalmente bene"

> << Anyone here do mail order to Canada? Serious about that folks. >><BR><BR>
>
> I can send ya anything ya need...
>
> Peter Chisholm Vecchio's Bicicletteria 1833 Pearl St. Boulder, CO, 80302
> (303)440-3535 http://www.vecchios.com "Ruote convenzionali costruite eccezionalmente bene"

Thanks very much Peter. Can you tell me what the difference is between the Mirage and Veloce triple
cranksets quality wise ie. weight, finish and durability = lifetime of the rings. ? My catalogue is
from 2000 and the Mirage triple crankset is listed as being Veloce although the bb # is 5C-5
(product Number?). I'll need the 115.5 mm spindle. Mirage bb weight for the 5C-5 bb spindle length
111 mm is 358 grams for the Veloce AC-5 the weight is given as 299 grams. The AC-5 Veloce bb has
aluminum cups. Are these as durable/long lasting as the steel cups of the 5C-5 unit? Please don't
tell me to go to the Campagnolo website as I e-mailed them an information request re. the Mirage and
Centaur front derailleurs on July 11 and only received a reply on August 8 which only said the
materials were different but not how or durability.

I also need to know the price of the Mirage & Veloce triple cranksets 170 mm cranks and 30-40-50
teeth chainrings, the AC-5 bb with 115.5 mm spindle & aluminum cups & the 5C-5 bb with steel cups
plus the shipping cost.

Oops! Almost forgot to ask does Campy make either a single or dual pivot brake caliper with a
57 mm reach?

Once again everyone my sincerest thanks.

"John Forrest Tomlinson" <jt@jt10000removethesewords.com> wrote in message
news:<LjqZa.7815$pn3.3984@nwrdny01.gnilink.net>...
> "alonzo lewis" <alonzolewis@tns.net> wrote in message
> news:JCiZa.1492$7a.388947@dca1-nnrp1.news.algx.net...
> >
> > Here is a mail order site to check out for the parts you seek.
> > http://www.biketoolsetc.com/index.cgi
> >
>
> It there a relationship between this company and Loose Screws? They use the same web designer it
> seems, at least.
>
> JT

At one point Loose Screws was going to go out of business altogether. I think (but am not certain)
that they sold their tool business to biketoolsetc. Later Loose Screws decided to keep a small
internet business going in spare parts. I've been very pleased by the service at Biketoolsetc.