Performance Bicycle SUX? - Page 2

2001@jt10000removethesewords.com (John Forrest Tomlinson) wrote in message
news:<3fcf3036.38026739@news.verizon.net>...
> On 4 Dec 2003 04:55:23 -0800, bicycle@charter.net (R.White) wrote:
>
> >2001@jt10000removethesewords.com (John Forrest Tomlinson) wrote in message
> >news:<3fccc259.11422165@news.verizon.net>...
> >> On Tue, 2 Dec 2003 11:44:58 -0500, "SaintDan" <dcxdanATwowwayDOTcom> wrote:
> >>
> >> >Hello, I don't want to ***** too much but has anyone else had problems with Performance
> >> >Bicycle catalog orders.
> >> This discussion belongs in rec.bicycles.marketplace and maybe rbmisc, not rbtech.
> >
> >Please tell me you're kidding, right?
>
> I'm not.

You should be.

Let me re-post what you deleted.

"Being as Performance sells the products that are discussed daily in rbtech, it is only fitting that
their reputation as a dealer of said products is also discussed."

So why do you think otherwise?

This has more relevance to rbtech than posting about Lance's love life in rbr.

"Chalo" <chumpychump@hotmail.com> wrote in message
news:8b4b7de4.0312041421.7e8938ac@posting.google.com...
> "
>
> The good news is that by taking all your business to your friendly neighborhood bike dealer, you
> can often get discounts at least as good as those offered by mail-order shops.
>
> Make yourself a familiar face around the shop. Be the kind of customer who is a pleasure to deal
> with, extend favors to owner and employees if you can, and always pay the asking price cheerfully
> (because paying full price at an LBS is for a worthy cause). Next thing you know, you won't be
> paying the price on the sticker.
>
> You can ask for a discount when you think the time is ripe for one, but I have never had to ask
> for one at "my" bike shop.
>
> Chalo Colina

Damn straight. And, if you drop the bike off for wrenching and things go well, drop the wrench - not
the counter guy - a six pack.

Chris (loved free beer...and fixed the bikes of the beer-givers first, regardless of drop-of order)

In article <8b4b7de4.0312041421.7e8938ac@posting.google.com>, chumpychump@hotmail.com says...
> "SaintDan" <dcxdanATwowwayDOTcom> wrote:
>
> > Thanks Chris, you are right about the local bike shops. Better to pay a little more and save on
> > the shipping AND the totally clueless people who work and own the catalog stores.
>
> The good news is that by taking all your business to your friendly neighborhood bike dealer, you
> can often get discounts at least as good as those offered by mail-order shops.
>
> Make yourself a familiar face around the shop. Be the kind of customer who is a pleasure to deal
> with, extend favors to owner and employees if you can, and always pay the asking price cheerfully
> (because paying full price at an LBS is for a worthy cause). Next thing you know, you won't be
> paying the price on the sticker.
>
> You can ask for a discount when you think the time is ripe for one, but I have never had to ask
> for one at "my" bike shop.

I have had similar experiences: after buying the bike (not a real expensive one, either) and a few
accessories there, I went in looking for a few miscellaneous pieces of hardware (nuts, bolts, etc)
and when I asked what I owed, he just said "you're all set". Same thing when I went in for to have a
wheel touched up and tensioned after I bounced it sideways by hitting a pedal on a fast corner.

--
Dave Kerber Fight spam: remove the ns_ from the return address before replying!

REAL programmers write self-modifying code.

"Carl Fogel" <carlfogel@comcast.net> wrote in message
news:8bbde8fc.0312040925.230b070a@posting.google.com...
> "Jay Beattie" <jbeattie@lindsayhart.com> wrote in message
news:<vss4p0hbb9vo01@corp.supernews.com>...
> > "Gooserider" <ikjimiyi2@com.com> wrote in message
> > news:WN9zb.1070$AM3.94746@twister.tampabay.rr.com...
> > >
> > > "SaintDan" <dcxdanATwowwayDOTcom> wrote in message
> > > news:duadnUfRwLnYXFGiRVn-tw@wideopenwest.com...
> > > > Hello, I don't want to ***** too much but has anyone else had
> > problems with
> > > > Performance Bicycle catalog orders.
> > >
> > > Nope. Performance has always provided exemplary service.
I've
> > ordered from
> > > them since the 80s and have never had a problem. Top notch
> > organization....
> >
> > I'm a Team Performance member! Woohoo! Actually, with all my purchases this year, I have saved a
> > bundle. I have never had
a
> > problem with any mail order company unless you consider "temporarily out of stock" as a problem.
> > Then I have had a problem with every mail order company including Colorado
Cyclist,
> > Supergo (even when it was Bikeology in the 70s and 80s -- and about the only mail order game in
> > town), Nashbar and
Performance.
> >
> > We have a Performance store here in PDX (actually nearby Beaverton), and it is full of dumb
> > youngsters spouting misinformation, but hey, the tubes and tires are cheap.
Other
> > things are cheap, too, if they are in stock (rarely). -- Jay Beattie.
>
>
> Dear Jay,
>
> Mi hermano! I like the illusion that I'm saving money, too, with my Team Performance membership,
> but I just buy more bike stuff from them with it, which is their evil scheme. The shipping upgrade
> is nice, too.
>
> Like Nashbar, Performance answers the phone, ships what they have in stock, apologizes for what's
> out of stock, sends me catalogues galore, and has been nice when I called back and said never-mind
> or else oops-I-ordered-the-wrong-part.

You know, I figure Nashbar and Performance could cut the price of goods by about 20% if they did not
send out catalogues every fifteen minutes. My God, If I could burn them in my fireplace without
clogging the chimney, I could heat my house all winter long. -- Jay Beattie.

>> "Chalo" <chumpychump@hotmail.com> wrote: The good news is that by taking all your business to
>> your friendly neighborhood bike dealer, you can often get discounts at least as good as those
>> offered by mail-order shops.
>>
>> Make yourself a familiar face around the shop. Be the kind of customer who is a pleasure to deal
>> with, extend favors to owner and employees if you can, and always pay the asking price cheerfully
>> (because paying full price at an LBS is for a worthy cause). Next thing you know, you won't be
>> paying the price on the sticker.
>>
>> You can ask for a discount when you think the time is ripe for one, but I have never had to ask
>> for one at "my" bike shop.

I can definitely say that this is the case for me at my local shop. The owner knows I have very few
bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always 15-25% off
and sometimes more. Due to some connections, I get the inside honest scoop on some products, and
help set up events for various cycling organisations. Last Thursday as I was passing by and business
was slow- gave him the quick run-down on some new innovations on manufacturing and design, as well
as a very honest review of a product I am beta-testing for a manufacturer- that he is considering
being a dealer for next spring. I also gave him the inside edge to new cycling events calendars (
promotion).

Jay <jay@siberian.org> wrote in message news:<BBF8F6E7.25015%jay@siberian.org>...

[snip]

> I can definitely say that this is the case for me at my local shop. The owner knows I have very
> few bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always
> 15-25% off and sometimes more.
>
> Due to some connections, I get the inside honest scoop on some products

[snip]

Dear Jay,

Are you saying that your local bicycle shop owner gives his other customers something different than
the "inside honest scoop" and charges them more for it?

Somehow, I doubt that Sheldon Brown, Peter Chisholm, and Andrew Muzi run their shops this way.

Carl Fogel

>> I can definitely say that this is the case for me at my local shop. The owner knows I have very
>> few bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always
>> 15-25% off and sometimes more.
>>
>> Due to some connections, I get the inside honest scoop on some products
>
> [snip] Carl Fogel at carlfogel@comcast.net wrote on 12/7/03 9:31 PM: Are you saying that your
> local bicycle shop owner gives his other customers something different than the "inside honest
> scoop" and charges them more for it?
>
> Somehow, I doubt that Sheldon Brown, Peter Chisholm, and Andrew Muzi run their shops this way.

You snipped the hell out of my posting. Therefore the context is all messed up.

What I was conveying is that with *my* connections to designers, manufacturers and cycling
organisations- I get the scoop on some info that I pass on to this bike store owner. I was not in
any way commenting on this or any other bike store owners' honesty.

On 7 Dec 2003 18:31:46 -0800, carlfogel@comcast.net (Carl Fogel) wrote:

>> Due to some connections, I get the inside honest scoop on some products
>
>[snip]
>
>Dear Jay,
>
>Are you saying that your local bicycle shop owner gives his other customers something different
>than the "inside honest scoop" and charges them more for it?

He said that he GAVE this inside scoop to the LBS staff.

I suspect he's sort of a legend in his own mind. I also suspect that the staff laughs their asses
off at him after he leaves.

Jay <jay@siberian.org> wrote in message news:<BBF94FD2.25129%jay@siberian.org>...
> >> I can definitely say that this is the case for me at my local shop. The owner knows I have very
> >> few bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always
> >> 15-25% off and sometimes more.
> >>
> >> Due to some connections, I get the inside honest scoop on some products
> >
> > [snip] Carl Fogel at carlfogel@comcast.net wrote on 12/7/03 9:31 PM: Are you saying that your
> > local bicycle shop owner gives his other customers something different than the "inside honest
> > scoop" and charges them more for it?
> >
> > Somehow, I doubt that Sheldon Brown, Peter Chisholm, and Andrew Muzi run their shops this way.
>
> You snipped the hell out of my posting. Therefore the context is all messed up.
>
> What I was conveying is that with *my* connections to designers, manufacturers and cycling
> organisations- I get the scoop on some info that I pass on to this bike store owner. I was not in
> any way commenting on this or any other bike store owners' honesty.

Dear Jay,

I apologize.

I read and included your post as far as I quoted you, but failed to pay attention to what followed.

I now see that you did not mean that your local bicycle shop gives you "the honest inside scoop"
(implying that they give something else to other customers), but rather that you give the "honest
inside scoop" to your local bike shop.

To make sure that my mistake is clear, here's your complete post with a bracketed explanation where
I failed to follow what you were saying:

> I can definitely say that this is the case for me at my local shop. The owner knows I have very
> few bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always
> 15-25% off and sometimes more.

[The "connections" that follow are NOT between Jay and his local bicycle shop owner--C.F.]

> Due to some connections, I get the inside honest scoop on some products, and help set up events
> for various cycling organisations. Last Thursday as I was passing by and business was slow- gave
> him the quick run-down on some new innovations on manufacturing and design, as well as a very
> honest review of a product I am beta-testing for a manufacturer- that he is considering being a
> dealer for next spring. I also gave him the inside edge to new cycling events calendars (
> promotion).

I appreciate how nicely you replied. I should have read your post more carefully instead of leaping
to an ill-natured conclusion.

Sorry,

Carl Fogel

in article 8bbde8fc.0312072334.53878b55@posting.google.com, Carl Fogel at carlfogel@comcast.net
wrote on 12/8/03 2:34 AM:

> Jay <jay@siberian.org> wrote in message news:<BBF94FD2.25129%jay@siberian.org>...
>>>> I can definitely say that this is the case for me at my local shop. The owner knows I have very
>>>> few bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always
>>>> 15-25% off and sometimes more.
>>>>
>>>> Due to some connections, I get the inside honest scoop on some products
>>>
>>> [snip] Carl Fogel at carlfogel@comcast.net wrote on 12/7/03 9:31 PM: Are you saying that your
>>> local bicycle shop owner gives his other customers something different than the "inside honest
>>> scoop" and charges them more for it?
>>>
>>> Somehow, I doubt that Sheldon Brown, Peter Chisholm, and Andrew Muzi run their shops this way.
>>
>> You snipped the hell out of my posting. Therefore the context is all messed up.
>>
>> What I was conveying is that with *my* connections to designers, manufacturers and cycling
>> organisations- I get the scoop on some info that I pass on to this bike store owner. I was not in
>> any way commenting on this or any other bike store owners' honesty.
>
> Dear Jay,
>
> I apologize.
>
> I read and included your post as far as I quoted you, but failed to pay attention to what
> followed.
>
> I now see that you did not mean that your local bicycle shop gives you "the honest inside scoop"
> (implying that they give something else to other customers), but rather that you give the "honest
> inside scoop" to your local bike shop.
>
> To make sure that my mistake is clear, here's your complete post with a bracketed explanation
> where I failed to follow what you were saying:
>
>> I can definitely say that this is the case for me at my local shop. The owner knows I have very
>> few bucks to spend- so I very frequently get freebies( cables, a few repairs, etc) and always
>> 15-25% off and sometimes more.
>
> [The "connections" that follow are NOT between Jay and his local bicycle shop owner--C.F.]
>
>> Due to some connections, I get the inside honest scoop on some products, and help set up events
>> for various cycling organisations. Last Thursday as I was passing by and business was slow- gave
>> him the quick run-down on some new innovations on manufacturing and design, as well as a very
>> honest review of a product I am beta-testing for a manufacturer- that he is considering being a
>> dealer for next spring. I also gave him the inside edge to new cycling events calendars (
>> promotion).
>
> I appreciate how nicely you replied. I should have read your post more carefully instead of
> leaping to an ill-natured conclusion.
>
> Sorry,
>
> Carl Fogel

Thank you for taking the time to write such a note. As you can tell- often the impersonality of the
internet leads to people escalating such interactions. It is reassuring that people such as yourself
would take the time to write such a note. Perhaps next time you are in doubt- ( maybe my wording was
not very precise the first posting)- you could write something like " you seem to be saying

Once again, this post implies a level of class and maturity that I am glad to make your
acquaintance.

"Jay" <jay@siberian.org> wrote in message news:BBF9EA5A.251A8%jay@siberian.org...
> in article 8bbde8fc.0312072334.53878b55@posting.google.com, Carl Fogel at carlfogel@comcast.net
> wrote on 12/8/03 2:34 AM:
>
> > Dear Jay,
> >
> > I apologize. {reasons snipped}

> Once again, this post implies a level of class and maturity

Yes...and we'll have NO MORE OF THAT around here!!!

Bill "I'm watching you, Fogel" S.