I have an Edge 800 (actually two of them) and have loved them until now. I upgraded one to 2.40 Firmware and now the unit always shows between 0 and .5 MPH when standing still (on a table, etc...), in different parts of the country, etc.. The unit will continually cycle through various readings even though not moving. The cycling is continuous and doesn't pause the timer when I stop. This never happened with this unit prior to downloading the Firmware update.
Garmin support (multiple people) have contended that this is normal with this unit and within the realm of a recreational GPS. The refer to it as Satellite drift (which I understand) and state that the unit is bouncing between different strength satellite signals when standing still. The fact that others I ride with who have 800's don't have this issue doesn't seem to register with support. Their suggestion has been to put the speed sensor on my bike and use that for speed and distance..... Somewhat defeats the purpose of having the ability to quickly move the unit between bikes without having to calibrate to a new sensor. I've been really disappointed in what until now has been a phenominal customer service organization. (I have gone through multiple factory resets, hard resets and reloading of the firm ware). I've never experienced this problem with any Garmin before.
Do others have this issue and am I expecting too much of the unit to read zero miles per hour when sitting on a table with an unobstructed view of the sky....
Garmin support (multiple people) have contended that this is normal with this unit and within the realm of a recreational GPS. The refer to it as Satellite drift (which I understand) and state that the unit is bouncing between different strength satellite signals when standing still. The fact that others I ride with who have 800's don't have this issue doesn't seem to register with support. Their suggestion has been to put the speed sensor on my bike and use that for speed and distance..... Somewhat defeats the purpose of having the ability to quickly move the unit between bikes without having to calibrate to a new sensor. I've been really disappointed in what until now has been a phenominal customer service organization. (I have gone through multiple factory resets, hard resets and reloading of the firm ware). I've never experienced this problem with any Garmin before.
Do others have this issue and am I expecting too much of the unit to read zero miles per hour when sitting on a table with an unobstructed view of the sky....
