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Am I going to get a new download link device?

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Old 19-12.-2007, 07:21 AM   #1
bbrauer
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Default Am I going to get a new download link device?

Seems like this has been a recurring issue with me and my Powertap. Currently, I'm not able to download files from my PT to Cycling Peaks. I keep getting the same "an error occured during download. Timeout waiting for response" message. I've checked and rechecked all settings and connections, so I can only guess that the cradle/download device is fried. It seems like this happened to me before, but I got around it by performing a certain sequence.

Is this common?
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Old 19-12.-2007, 07:36 AM   #2
daveryanwyoming
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Default Re: Am I going to get a new download link device?

Quote:
Originally Posted by bbrauer
Seems like this has been a recurring issue with me and my Powertap. Currently, I'm not able to download files from my PT to Cycling Peaks. I keep getting the same "an error occured during download. Timeout waiting for response" message. I've checked and rechecked all settings and connections, so I can only guess that the cradle/download device is fried. It seems like this happened to me before, but I got around it by performing a certain sequence.

Is this common?
I've had that happen when I let the CPU timeout and go to sleep before initiating the download. When that happens I have to quit WKO+ and restart or I'll keep getting the same message. Last week it happened and I couldn't get the download to start until I rebooted Windows. It seems things get scrambled after the first unsuccessful download attempt.

-Dave
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Old 19-12.-2007, 08:15 AM   #3
kennf
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Default Re: Am I going to get a new download link device?

Check your COM setting within Cycling Peaks. It needs to read "USB serial port" (I think, assuming you're using the USB cradle). If it just says COM 5 or something like that, that's a problem.

I swear, mine has changed on its own, so that my download would stop working. Once I verify and change the settings, everything's fine.
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Old 20-12.-2007, 03:17 PM   #4
bbrauer
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Default Re: Am I going to get a new download link device?

Quote:
Originally Posted by kennf
Check your COM setting within Cycling Peaks. It needs to read "USB serial port" (I think, assuming you're using the USB cradle). If it just says COM 5 or something like that, that's a problem.

I swear, mine has changed on its own, so that my download would stop working. Once I verify and change the settings, everything's fine.
Bingo. It had switched COM settings and I stupidly assumed COM 1 was USB serial port 1 on the front of my machine. Had to click on the scroll down menu to see "COM 5 USB serial port"

Thanks for the heads up, both of you.
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