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#1 |
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Registered User
Join Date: Mar 2008
Posts: 1
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Hello All,
ergomo was elected by the readers of the most famous english triathlon magazine "220 Triathlon" as " Innovative Triathlon Product of the Year " We are very proud as more and more consumers see us and make us the leader in the market of sophisticated bicycle computers. Thank you!
__________________
Matthias A. Gaertner, President & CEO SG Sensortechnik GmbH & Co. KG, Am Berg 32 64546 Moerfelden-Walldorf/Germany www.ergomo.net ![]()
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#2 |
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Registered User
Join Date: Jan 2004
Posts: 1,083
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Ergomo Sucks Big Time! I Bought Your Ergomo And In 9 Months The Computer Went Bad And Then Ergomo Never Responded To My Requests For A Warranty Repair! They Ignored My Emails 4 Times!
I Would Rather Blast Every Bike Web Forum About How Bad Ergomo Support Is And That Your Head Units Are Unreliable! - And Maybe I Will Do This And Hope No One Buys From You! |
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#3 | |
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Registered User
Join Date: Jan 2007
Posts: 438
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#4 | |
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Registered User
Join Date: Feb 2008
Posts: 278
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Quote:
I almost bought one, to use with the Power Cranks (not the SRM but the independant 'make you suffer a thousand deaths' cranks) but a co-worker had one with issues and the US distributor at the time basically told him to f*ck off. A week or so later they'd folded. On paper they look great - and being bottom bracket based and thus allowing for different cranks and wheels it's ideal.... but if it don't work then I'd rather shell out the $300 and get the slightly less than accurate power module for my CS600 and have the great Polar support if needed. |
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#5 | |
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Registered User
Join Date: Jan 2004
Posts: 1,083
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Quote:
I told the truth. My computer went bad and ergomo just ignored my requests for warranty repair / support. Now I don't ride my Cervelo because of it. Maybe I gotta go down to a Polar. Ergomo support does not help you if your computer goes bad. |
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#6 | |
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Registered User
Join Date: Nov 2006
Location: Southern Germany
Posts: 80
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Quote:
Ergomo Germany or their former US distributor? |
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#7 | |
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Registered User
Join Date: Jan 2004
Posts: 1,083
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Quote:
I tried contacting http://www.whyergomo.com/ in Feb 08. See - http://www.cyclingforums.com/t450775.html Ergomo Germany put down their website, last I looked. Maybe they're trying to get out of helping people with bad computers. They just don't download ride data! |
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#8 |
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Registered User
Join Date: Sep 2003
Posts: 142
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ditto for unresolved complaints. i just wrote letters to request that I get my unit repaired.
in retrospect, I wish I would have either purchased a Powertap, or shelled out another $1,600 and went with an SRM. |
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#9 | |
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Registered User
Join Date: Mar 2006
Location: Sydney, Australia
Posts: 1,505
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#10 |
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Registered User
Join Date: Jan 2004
Posts: 1,083
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If you ride a Polar Power meter it will tell you your L - R balance. Mine is about 50 / 50 so the ergomo is good for me.
Ergomo computers cost $700. They should repair defective ones for about $100 so people will be satisfied with their support. I'm talking about the ones that don't download data. The President of ergomo made this thread, but he is such a big tool not responding to his product support issues. If he doesn't fix his support, I hope his company goes down. It would be better just to get a Polar Powermeter, CS600 or the old wired one. |
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#11 |
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Registered User
Join Date: Sep 2003
Posts: 142
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I have received a reply to my letter sent to Ergomo in Germany. They are working with MultiFit to resolve my lost bottom bracket. i will keep my fingers crossed and let everyone know when/if they solve my problem.
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#12 |
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Registered User
Join Date: Sep 2003
Posts: 142
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unfortunately, it has been 3 weeks and still no new Ergomo as promised. i wrote another letter to the President of Ergomo and the US distributor asking for resolution. Someday, i hope this gets resolved.
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#13 | |
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Registered User
Join Date: Jan 2007
Posts: 438
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#14 | |
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Registered User
Join Date: Mar 2006
Location: Sydney, Australia
Posts: 1,505
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