Am I going to get a new download link device?



bbrauer

New Member
Feb 27, 2007
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Seems like this has been a recurring issue with me and my Powertap. Currently, I'm not able to download files from my PT to Cycling Peaks. I keep getting the same "an error occured during download. Timeout waiting for response" message. I've checked and rechecked all settings and connections, so I can only guess that the cradle/download device is fried. It seems like this happened to me before, but I got around it by performing a certain sequence.

Is this common?
 

daveryanwyoming

Well-Known Member
Oct 3, 2006
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bbrauer said:
Seems like this has been a recurring issue with me and my Powertap. Currently, I'm not able to download files from my PT to Cycling Peaks. I keep getting the same "an error occured during download. Timeout waiting for response" message. I've checked and rechecked all settings and connections, so I can only guess that the cradle/download device is fried. It seems like this happened to me before, but I got around it by performing a certain sequence.

Is this common?
I've had that happen when I let the CPU timeout and go to sleep before initiating the download. When that happens I have to quit WKO+ and restart or I'll keep getting the same message. Last week it happened and I couldn't get the download to start until I rebooted Windows. It seems things get scrambled after the first unsuccessful download attempt.

-Dave
 

kennf

New Member
Jan 29, 2004
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Check your COM setting within Cycling Peaks. It needs to read "USB serial port" (I think, assuming you're using the USB cradle). If it just says COM 5 or something like that, that's a problem.

I swear, mine has changed on its own, so that my download would stop working. Once I verify and change the settings, everything's fine.
 

bbrauer

New Member
Feb 27, 2007
102
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0
kennf said:
Check your COM setting within Cycling Peaks. It needs to read "USB serial port" (I think, assuming you're using the USB cradle). If it just says COM 5 or something like that, that's a problem.

I swear, mine has changed on its own, so that my download would stop working. Once I verify and change the settings, everything's fine.
Bingo. It had switched COM settings and I stupidly assumed COM 1 was USB serial port 1 on the front of my machine. Had to click on the scroll down menu to see "COM 5 USB serial port"

Thanks for the heads up, both of you.