Matt O'Toole wrote: > > > Well, the good ones do both well, but people with that combination > of skills can make more money almost anywhere else. > > These days the quality of bike shop staff, like coffeehouse staff, may be > explained by the "bad barista index": > > http://www.npr.org/templates/story/story.php?storyId=5073210 > > Matt O. GREAT LINK! THX!!!