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BD recalls test strips

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General fitness, health and nutrition
Published
18 February 2004
Last activity
9 April 2004
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Mack
Posts
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  1. <g> I like the clicking of my 508. The Paradigms are silent
    (well for all intents and purposes, they are silent) If
    you put a Paradigm to your ear in a very quiet room,
    you can hear it pump.

    dave

    Charly Coughran said:

    willbill <[email hidden]> wrote in
    :"]news:[email hidden]:

    Quoted message said:
    Charly Coughran said:

    Bay Area Dave wrote:

    Quoted message said:

    >We will evaluate the other meters on the market, that's
    >for sure. I was looking over the Cozmo the other day. My
    >doctor has NEVER prescribed it and it looks pretty
    >weird. Also, the boluses are given to fast for my taste.
    >What else is available in the US that infuses boluses at
    >no more than 2 units per minute? Anything??

    Quoted message said:

    I bailed on MiniMed and, in fact, chose the Cozmo. My
    endo currently recommends those two as her preferred
    choices, although she will sign off on any pump you want.
    I've had it for a few months now and am quite happy.

    <snip>

    wow! 🙂

    what will biggs think about this MM revolt?

    snip the above (and i'm guessing that you will), but...

    what made you decide against the Animas pump?

    all ears, bill t1 since '57, ex MiniMed for 10 years

    Prejudice mostly. I first encountered Animas at a booth at
    TCOYD when they were brand new. The rep behind the counter
    was blowing smoke like a diesel with no rings and dirty
    injectors. Pure [censored]. Year or so later I listened to a
    woman for an hour after a pumpers club meeting complain
    about how horrible she thought the programming was after
    switching from her MiniMed. I looked at it when I had a
    meeting with my DE to decide and it dropped off the list
    pretty quickly. I forget what specific items in the
    comparison chart turned me off. The DE had one of every
    pump and a nice chart she had made. The decision between
    the MiniMed and the Cozmo was very difficult, but I
    finally decided I'd take the chance rather than deal with
    the Medtronic/MiniMed customer service any more given the
    direction they were going. I do miss the clicking.

  2. Bay Area Dave said:

    oh, I just remembered why I said the Cozmo looked "weird".
    It's the conical cap where the tubing comes out of the
    pump. It looks overly large in the picture on their
    website.

    i bet it's the name

    no "high tech" person could look themself in the mirror
    without having a Cosmo. 🙂

    opps, Cozmo! 🙂)

    bill

    Quoted message said:

    Charly Coughran wrote:

    Quoted message said:
    Quoted message said:

    willbill wrote

    Quoted message said:
    Quoted message said:
    Quoted message said:

    what made you decide against the Animas pump?

    all ears, bill t1 since '57, ex MiniMed for 10 years

    Quoted message said:
    Quoted message said:

    Prejudice mostly. I first encountered Animas at a booth
    at TCOYD when they were brand new. The rep behind the
    counter was blowing smoke like a diesel with no rings and
    dirty injectors. Pure [censored]. Year or so later I listened
    to a woman for an hour after a pumpers club meeting
    complain about how horrible she thought the programming
    was after switching from her MiniMed. I looked at it when
    I had a meeting with my DE to decide and it dropped off
    the list pretty quickly. I forget what specific items in
    the comparison chart turned me off. The DE had one of
    every pump and a nice chart she had made. The decision
    between the MiniMed and the Cozmo was very difficult, but
    I finally decided I'd take the chance rather than deal
    with the Medtronic/MiniMed customer service any more
    given the direction they were going. I do miss the
    clicking.

  3. In misc.health.diabetes Bay Area Dave said:

    We will evaluate the other meters on the market, that's
    for sure. I was looking over the Cozmo the other day. My
    doctor has NEVER prescribed it and it looks pretty weird.
    Also, the boluses are given to fast for my taste. What
    else is available in the US that infuses boluses at no
    more than 2 units per minute? Anything??

    Dave,

    I don't know the answer to your question. I'm not where I
    need to be to do a study on this just yet. I'll probably not
    be shopping for another year or so.

    As usual, Charly appears to have come through with some
    valuable info. 🙂

    Randy

  4. Bay Area Dave <[email hidden]> wrote in
    :"]news:[email hidden]:

    Quoted message said:

    thanks for the info Charly. Yes, 15 minute intervals would
    resolve my concern over fast infusion rates. The MiniMed
    pumps can extend boluses in 30 minute increments. How do
    you like the programming of the Cozmo? Is it
    straightforward?

    The programming is straight forward. They do things
    differently from MiniMed, at least from the 507C, but it is
    mostly reasonable. I would like to change the order of a
    couple menus to better reflect my use patterns, but that was
    true of MiniMed as well. The only thing they don't have that
    I miss is a prime history, The remaining insulin function
    fulfills meets the need. I was just used to looking at the
    prime history to keep track of when I last changed the site.
    They have a site change alarm, but that's not exactly what I
    want. If you have any other questions, e-mail me and I'll
    respond when I return from sea.

    --
    -------
    Charly Coughran [email hidden]

  5. On Wed, 17 Mar 2004 18:06:58 GMT, Marshall <[email hidden]>

    Quoted message said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    when it get's to 10 units, how long has the set actually
    been in place?

    Mack©«®» Type 1 since 1975 alt-support-alt-support-
    diabetes.org insulin-pumpers.orginsulin-pumpers.org

    In tribute to the United States of America and the State of
    Israel, two bastions of strength in a world filled with
    strife and terrorism.

    "To announce that there must be no criticism of the
    President, or that we are to stand by the President
    right or wrong, is not only unpatriotic and servile,
    but is morally treasonable to the American public."

    ...Theodore Roosevelt

  6. Thanks again, Charly. I wait to change my set when the pump
    is nearly out of insulin. The 508 alarms at 20 units to
    empty, and also again at 10 units to empty. Plus I just hit
    the lower left button once to see insulin remaining.

    dave

    Charly Coughran said:

    Bay Area Dave <[email hidden]> wrote in
    :"]news:[email hidden]:

    Quoted message said:

    thanks for the info Charly. Yes, 15 minute intervals would
    resolve my concern over fast infusion rates. The MiniMed
    pumps can extend boluses in 30 minute increments. How do
    you like the programming of the Cozmo? Is it
    straightforward?

    The programming is straight forward. They do things
    differently from MiniMed, at least from the 507C, but it
    is mostly reasonable. I would like to change the order
    of a couple menus to better reflect my use patterns, but
    that was true of MiniMed as well. The only thing they
    don't have that I miss is a prime history, The remaining
    insulin function fulfills meets the need. I was just
    used to looking at the prime history to keep track of
    when I last changed the site. They have a site change
    alarm, but that's not exactly what I want. If you have
    any other questions, e-mail me and I'll respond when I
    return from sea.

  7. Maybe more than 3 days, I'm not good at keeping track.

    Mack©® said:
    Marshall said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    when it get's to 10 units, how long has the set actually
    been in place?

    Mack©«®» Type 1 since 1975 alt-support-alt-support-
    diabetes.org insulin-pumpers.orginsulin-pumpers.org

    In tribute to the United States of America and the State
    of Israel, two bastions of strength in a world filled
    with strife and terrorism.

    "To announce that there must be no criticism of the
    President, or that we are to stand by the President
    right or wrong, is not only unpatriotic and servile,
    but is morally treasonable to the American public."

    ...Theodore Roosevelt

    --
    homepage.mac.commkatzman

  8. I find my pump becomes inaccurate, as far as dosage, when it
    gets to about 10 units left.

    Bay Area Dave said:

    Thanks again, Charly. I wait to change my set when the
    pump is nearly out of insulin. The 508 alarms at 20 units
    to empty, and also again at 10 units to empty. Plus I just
    hit the lower left button once to see insulin remaining.

    dave

    Charly Coughran said:

    Bay Area Dave <[email hidden]> wrote in
    :"]news:[email hidden]:

    Quoted message said:

    thanks for the info Charly. Yes, 15 minute intervals
    would resolve my concern over fast infusion rates. The
    MiniMed pumps can extend boluses in 30 minute
    increments. How do you like the programming of the
    Cozmo? Is it straightforward?

    The programming is straight forward. They do things
    differently from MiniMed, at least from the 507C, but it
    is mostly reasonable. I would like to change the order
    of a couple menus to better reflect my use patterns, but
    that was true of MiniMed as well. The only thing they
    don't have that I miss is a prime history, The remaining
    insulin function fulfills meets the need. I was just
    used to looking at the prime history to keep track of
    when I last changed the site. They have a site change
    alarm, but that's not exactly what I want. If you have
    any other questions, e-mail me and I'll respond when I
    return from sea.


    --
    homepage.mac.commkatzman

  9. which pump is that?

    dave

    Marshall said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    Bay Area Dave said:

    Thanks again, Charly. I wait to change my set when the
    pump is nearly out of insulin. The 508 alarms at 20 units
    to empty, and also again at 10 units to empty. Plus I
    just hit the lower left button once to see insulin
    remaining.

    dave

    Charly Coughran said:

    Bay Area Dave <[email hidden]> wrote in
    :"]news:[email hidden]:

    > thanks for the info Charly. Yes, 15 minute intervals
    > would resolve my concern over fast infusion rates. The
    > MiniMed pumps can extend boluses in 30 minute
    > increments. How do you like the programming of the
    > Cozmo? Is it straightforward?

    The programming is straight forward. They do things
    differently from MiniMed, at least from the 507C, but it
    is mostly reasonable. I would like to change the order
    of a couple menus to better reflect my use patterns, but
    that was true of MiniMed as well. The only thing they
    don't have that I miss is a prime history, The remaining
    insulin function fulfills meets the need. I was just
    used to looking at the prime history to keep track of
    when I last changed the site. They have a site change
    alarm, but that's not exactly what I want. If you have
    any other questions, e-mail me and I'll respond when I
    return from sea.


  10. MiniMed 508

    Bay Area Dave said:

    which pump is that?

    dave

    Marshall said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    Bay Area Dave said:

    Thanks again, Charly. I wait to change my set when the
    pump is nearly out of insulin. The 508 alarms at 20
    units to empty, and also again at 10 units to empty.
    Plus I just hit the lower left button once to see
    insulin remaining.

    dave

    Charly Coughran wrote:

    > Bay Area Dave <[email hidden]> wrote in
    > :"]news:[email hidden]:
    >
    >> thanks for the info Charly. Yes, 15 minute intervals
    >> would resolve my concern over fast infusion rates. The
    >> MiniMed pumps can extend boluses in 30 minute
    >> increments. How do you like the programming of the
    >> Cozmo? Is it straightforward?
    >
    >
    >
    >
    >
    > The programming is straight forward. They do things
    > differently from MiniMed, at least from the 507C, but
    > it is mostly reasonable. I would like to change the
    > order of a couple menus to better reflect my use
    > patterns, but that was true of MiniMed as well. The
    > only thing they don't have that I miss is a prime
    > history, The remaining insulin function fulfills meets
    > the need. I was just used to looking at the prime
    > history to keep track of when I last changed the site.
    > They have a site change alarm, but that's not exactly
    > what I want. If you have any other questions, e-mail me
    > and I'll respond when I return from sea.
    >
    >



    --
    homepage.mac.commkatzman

  11. I haven't had that experience with my 508. I've had quite a
    few pumps since 1996 and haven't had the last few units left
    in the reservoir do anything different than the rest. I
    change my set every 2 to 3 days and I use Humalog. I pump
    about 35 - 50 units per day unless I'm bad and overeat.

    dave

    Marshall said:

    MiniMed 508

    Bay Area Dave said:

    which pump is that?

    dave

    Marshall said:

    I find my pump becomes inaccurate, as far as dosage,
    when it gets to about 10 units left.

    Bay Area Dave wrote:

    > Thanks again, Charly. I wait to change my set when the
    > pump is nearly out of insulin. The 508 alarms at 20
    > units to empty, and also again at 10 units to empty.
    > Plus I just hit the lower left button once to see
    > insulin remaining.
    >
    > dave
    >
    > Charly Coughran wrote:
    >
    >> Bay Area Dave <[email hidden]> wrote in news:uAQ5c.249-
    >> [email hidden]:
    >>
    >>> thanks for the info Charly. Yes, 15 minute intervals
    >>> would resolve my concern over fast infusion rates.
    >>> The MiniMed pumps can extend boluses in 30 minute
    >>> increments. How do you like the programming of the
    >>> Cozmo? Is it straightforward?
    >>
    >>
    >>
    >>
    >>
    >>
    >> The programming is straight forward. They do things
    >> differently from MiniMed, at least from the 507C, but
    >> it is mostly reasonable. I would like to change the
    >> order of a couple menus to better reflect my use
    >> patterns, but that was true of MiniMed as well. The
    >> only thing they don't have that I miss is a prime
    >> history, The remaining insulin function fulfills meets
    >> the need. I was just used to looking at the prime
    >> history to keep track of when I last changed the site.
    >> They have a site change alarm, but that's not exactly
    >> what I want. If you have any other questions, e-mail
    >> me and I'll respond when I return from sea.
    >>
    >>
    >


  12. Marshall,

    As was hinted at in another reply, it might not have
    anything to do with the pump, or the dosing, but rather with
    your site times being too long. When I used to use Humalog,
    at precisely 72 hours, my requirements went up dramatically.
    This was always near the end of the reservoir, but switching
    to Novolog confirmed that it wasn't the pump causing the
    problems. The change in insulins extended the amount of time
    *I* was able to keep my site in place. I'm not saying that
    this is your problem, but it's something to consider.

    Randy

    In misc.health.diabetes Marshall

    Quoted message said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    Quoted message said:
    Bay Area Dave said:

    Thanks again, Charly. I wait to change my set when the
    pump is nearly out of insulin. The 508 alarms at 20 units
    to empty, and also again at 10 units to empty. Plus I
    just hit the lower left button once to see insulin
    remaining.

    dave

    Charly Coughran said:

    Bay Area Dave <[email hidden]> wrote in
    :"]news:[email hidden]:

    > thanks for the info Charly. Yes, 15 minute intervals
    > would resolve my concern over fast infusion rates. The
    > MiniMed pumps can extend boluses in 30 minute
    > increments. How do you like the programming of the
    > Cozmo? Is it straightforward?

    The programming is straight forward. They do things
    differently from MiniMed, at least from the 507C, but it
    is mostly reasonable. I would like to change the order
    of a couple menus to better reflect my use patterns, but
    that was true of MiniMed as well. The only thing they
    don't have that I miss is a prime history, The remaining
    insulin function fulfills meets the need. I was just
    used to looking at the prime history to keep track of
    when I last changed the site. They have a site change
    alarm, but that's not exactly what I want. If you have
    any other questions, e-mail me and I'll respond when I
    return from sea.


    Quoted message said:

    --
    homepage.mac.commkatzman

  13. Thanks

    Randy Sigman said:

    Marshall,

    As was hinted at in another reply, it might not have
    anything to do with the pump, or the dosing, but rather
    with your site times being too long. When I used to use
    Humalog, at precisely 72 hours, my requirements went up
    dramatically. This was always near the end of the
    reservoir, but switching to Novolog confirmed that it
    wasn't the pump causing the problems. The change in
    insulins extended the amount of time *I* was able to keep
    my site in place. I'm not saying that this is your
    problem, but it's something to consider.

    Randy

    In misc.health.diabetes Marshall

    Quoted message said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    Quoted message said:
    Bay Area Dave said:

    Thanks again, Charly. I wait to change my set when the
    pump is nearly out of insulin. The 508 alarms at 20 units
    to empty, and also again at 10 units to empty. Plus I
    just hit the lower left button once to see insulin
    remaining.

    dave

    Charly Coughran wrote:

    >Bay Area Dave <[email hidden]> wrote in
    >:"]news:[email hidden]:
    >
    >
    >>thanks for the info Charly. Yes, 15 minute intervals
    >>would resolve my concern over fast infusion rates. The
    >>MiniMed pumps can extend boluses in 30 minute
    >>increments. How do you like the programming of the
    >>Cozmo? Is it straightforward?
    >
    >
    >
    >The programming is straight forward. They do things
    >differently from MiniMed, at least from the 507C, but it
    >is mostly reasonable. I would like to change the order
    >of a couple menus to better reflect my use patterns, but
    >that was true of MiniMed as well. The only thing they
    >don't have that I miss is a prime history, The remaining
    >insulin function fulfills meets the need. I was just
    >used to looking at the prime history to keep track of
    >when I last changed the site. They have a site change
    >alarm, but that's not exactly what I want. If you have
    >any other questions, e-mail me and I'll respond when I
    >return from sea.
    >
    >

    Quoted message said:

    --
    homepage.mac.commkatzman

    --
    homepage.mac.commkatzman

  14. Randy Sigman said:

    Marshall,

    As was hinted at in another reply, it might not have
    anything to do with the pump, or the dosing, but rather
    with your site times being too long. When I used to use
    Humalog, at precisely 72 hours, my requirements went up
    dramatically. This was always near the end of the
    reservoir, but switching to Novolog confirmed that it
    wasn't the pump causing the problems. The change in
    insulins extended the amount of time *I* was able to keep
    my site in place. I'm not saying that this is your problem,
    but it's something to consider.

    Randy

    I had found the same problem. using humalog I could only
    keep a set i place for 3 days with novolog it lasted 4
    days. Never 5.

    Mack©«®» Type 1 since 1975 alt-support-alt-support-
    diabetes.org insulin-pumpers.orginsulin-pumpers.org

    In tribute to the United States of America and the State of
    Israel, two bastions of strength in a world filled with
    strife and terrorism.

    "To announce that there must be no criticism of the
    President, or that we are to stand by the President
    right or wrong, is not only unpatriotic and servile,
    but is morally treasonable to the American public."

    ...Theodore Roosevelt

    Quoted message said:


    In misc.health.diabetes Marshall

    Quoted message said:

    I find my pump becomes inaccurate, as far as dosage, when
    it gets to about 10 units left.

    Quoted message said:
    Bay Area Dave said:

    Thanks again, Charly. I wait to change my set when the
    pump is nearly out of insulin. The 508 alarms at 20
    units to empty, and also again at 10 units to empty.
    Plus I just hit the lower left button once to see
    insulin remaining.

    dave

    Charly Coughran wrote:

    > Bay Area Dave <[email hidden]> wrote in
    > :"]news:[email hidden]:
    >
    >> thanks for the info Charly. Yes, 15 minute intervals
    >> would resolve my concern over fast infusion rates. The
    >> MiniMed pumps can extend boluses in 30 minute
    >> increments. How do you like the programming of the
    >> Cozmo? Is it straightforward?
    >
    >
    >
    > The programming is straight forward. They do things
    > differently from MiniMed, at least from the 507C, but
    > it is mostly reasonable. I would like to change the
    > order of a couple menus to better reflect my use
    > patterns, but that was true of MiniMed as well. The
    > only thing they don't have that I miss is a prime
    > history, The remaining insulin function fulfills meets
    > the need. I was just used to looking at the prime
    > history to keep track of when I last changed the site.
    > They have a site change alarm, but that's not exactly
    > what I want. If you have any other questions, e-mail me
    > and I'll respond when I return from sea.
    >
    >

    Quoted message said:

    --
    homepage.mac.commkatzman

  15. In misc.health.diabetes Mack said:

    On Fri, 19 Mar 2004 17:32:10 GMT, Randy Sigman
    <[email hidden]> wrote:

    Quoted message said:
    Quoted message said:

    Marshall,

    As was hinted at in another reply, it might not have
    anything to do with the pump, or the dosing, but rather
    with your site times being too long. When I used to use
    Humalog, at precisely 72 hours, my requirements went up
    dramatically. This was always near the end of the
    reservoir, but switching to Novolog confirmed that it
    wasn't the pump causing the problems. The change in
    insulins extended the amount of time *I* was able to keep
    my site in place. I'm not saying that this is your
    problem, but it's something to consider.

    Randy

    Quoted message said:

    I had found the same problem. using humalog I could only
    keep a set i place for 3 days with novolog it lasted 4
    days. Never 5.

    Mack,

    I have found that with Novolog, depending upon my eating
    habits during the infusion set cycle, the site times for me
    can last in excess of 5 days. I think I've reached 6 days,
    but can't remember for sure. My doc doesn't really
    appreciate it, but the fact that I haven't had a site
    infection in many years helps my case. 🙂

    Randy

  16. HI ALL,

    I'm sorry if this is in the wrong format or not placed where
    it should be, but this is my first posting. Anyway, I
    unfortunately upgraded to the 512 from the 511 and was very
    excited at what had been offered with the new rf meter
    communication, the software to put my carbs, insulin intake,
    and glucose readings all in one program. Little did I know
    the nightmare I had bought into. I have read the threads and
    have had the same results with the E-3 messages in addition
    to E-2 messages that occur daily because my meter won't work
    under about 55 degrees (yes i've put in new batteries). I
    would send the meter back but it looks like that is just a
    vain attempt for not. I also have had my meter for over 9
    months and still have not received the software that was
    promised, which was one of the main reasons that I upgraded.
    I also want to say that minimed's overall service has went
    to hell in my point of view since the merger with medtronic.
    I have received wrong merchandise, they have ran out of
    stock, and they now claim that they didn't receive my 511
    which was sent in registered mailing envelope that they
    provide(you would think they would have kept a database of
    the tracking numbers and who they were sent to). I am
    thinking of switching to another pump distributor. Oh yeah,
    now they claim that their watertight meter isn't so
    watertight. Better yet I think I may just go back to the
    good ole syringes. At least I wouldn't have to deal with the
    elevated blood sugars resulting from the stress of having to
    use inferior products. I find that I get very irritated at
    using 5 or 6 test strips at a buck a pop, get frustrated and
    waste the next strip because I now prematurely put the blood
    in before it is ready!! I think their meter reliability,
    accuracy and any other issues might be resolved if they were
    to go back to a larger drop of blood! Well now that I have
    that off my chest I will be back to read messages to this
    newgroup to see if others feel the same. Maybe it just takes
    time and numbers of disgruntled customers for them to
    address their problems.

    Sincerely, Brian Keith

    Randy Sigman <[email hidden]> wrote in message
    news:<[email hidden]>...

    Quoted message said:
    In misc.health.diabetes abc said:

    Hi Everyone:

    Quoted message said:

    I've written letters to BD, Medtronic, and the Food and
    Drug Administration complaining about the lousy
    experience that I have had with BD's meter. BD has sent
    me replacement strips on two occassions and this last
    occassion, they sent me a new meter. I set up the meter
    with the time and date, stuck a strip in, and using
    control solution, obtained 5 E-3 error messages in a
    row. The 6th strip gave me a reading of 92. So I opened
    a brand new control solution bottle and proceeded to
    obtain 7 error messages in a row before I obtained a 128
    reading. I thought, give it the full treatment, stuck a
    new strip in, and got a blood sample. First strip was an
    E-3, stuck a new strip in and it read low. Took the new
    strips, new meter, and put it in the box along with the
    previous meter and strips and wrote BD a letter
    detailing what I personally thought of their crappy
    meter, and the fact that I had gone back to my old
    meter. I don't need Medtronics little wizard. I don't
    need BD's crappy little meter. And am quite satisfied
    using my old meter. Having been involved in Diabetes
    Camping for many years, I have had oportunities to try
    many different meters. Almost all of them do a pretty
    credible job of measuring blood glucose. Medtronic
    reallly screwed up badly picking BD to build a meter to
    go with the Paradym meter. They can deny all
    responsibility for this crummy glucose meter, but in the
    end they will be painted with the same brush.

    I've told them that, but they aren't interested in hearing
    it. When they're existing customer base starts migrating
    to the competition, they might begin to wonder what is
    wrong, but I doubt even that will raise a flag.

    Quoted message said:

    Becton Dickinson responded to my email complaint and
    explanation that I was returning to them both crummy
    meters. Their rep called me up on the phone. They didn't
    make excuses. Appologized for my troubles, and assured
    me that when they fixed the problems that they were
    having, would be happy to send me a new meter and
    strips. Too bad Medtronic wasn't as upfront as BD.

    My experience with BD wasn't as pleasant. They insisted
    that their product was fixed, and that there was nothing
    left for them to do.

    BWahahahaha.

    Randy

  17. Just an update on my experience with BD relating to the
    meter that comes with the Paradigm 512 Minimed upgrade.

    I just received a letter in the mail from BD, telling me
    that I never returned product that had been requested to be
    returned. In fact, all the product that had been requested
    had been returned. The onus has been put upon me, however,
    to call them and clear this up. It continues to astound me
    how an organization run so poorly can't seem to do anything
    at all right. One would think that on occasion, something
    ought to happen the way it should.

    I think that I have now had the last dealing with BD on this
    issue. I'm looking forward to the day when I can say that
    about Minimed.

    Randy

  18. Your problems bring to mind my anxiety each time I return a
    defective pump. "Did they get it?", I ask myself. or are
    they going to lose it and bill me for the loss?

    dave

    Randy Sigman said:

    Just an update on my experience with BD relating to the
    meter that comes with the Paradigm 512 Minimed upgrade.

    I just received a letter in the mail from BD, telling me
    that I never returned product that had been requested to
    be returned. In fact, all the product that had been
    requested had been returned. The onus has been put upon
    me, however, to call them and clear this up. It continues
    to astound me how an organization run so poorly can't seem
    to do anything at all right. One would think that on
    occasion, something ought to happen the way it should.

    I think that I have now had the last dealing with BD on
    this issue. I'm looking forward to the day when I can say
    that about Minimed.

    Randy

  19. On Wed, 07 Apr 2004 20:00:20 GMT, Bay Area Dave <[email hidden]>

    Quoted message said:

    Your problems bring to mind my anxiety each time I return a
    defective pump. "Did they get it?", I ask myself. or are
    they going to lose it and bill me for the loss?

    dave

    this is new. how many defective pumps have you returned?

    Mack©® Type 1 since 1975 alt-support-diabetes.orgalt-support-diabetes.org
    insulin-pumpers.orginsulin-pumpers.org

    In tribute to the United States of America and the State of
    Israel, two bastions of strength in a world filled with
    strife and terrorism.

    "To announce that there must be no criticism of the
    President, or that we are to stand by the President
    right or wrong, is not only unpatriotic and servile,
    but is morally treasonable to the American public."

    ...Theodore Roosevelt

    Quoted message said:


    Randy Sigman said:

    Just an update on my experience with BD relating to the
    meter that comes with the Paradigm 512 Minimed upgrade.

    I just received a letter in the mail from BD, telling me
    that I never returned product that had been requested to
    be returned. In fact, all the product that had been
    requested had been returned. The onus has been put upon
    me, however, to call them and clear this up. It continues
    to astound me how an organization run so poorly can't
    seem to do anything at all right. One would think that on
    occasion, something ought to happen the way it should.

    I think that I have now had the last dealing with BD on
    this issue. I'm looking forward to the day when I can say
    that about Minimed.

    Randy

  20. Dave,

    Interesting. I have exchanged pumps on at least a dozen
    occasions, and have never really considered what might
    happen if the pump never got back to Minimed. They must
    figure that the actual mfrs cost of an occasional lost
    device is less than the cost to prepay a fedex shipment for
    every pump they must have to exchange.

    In the particular case involving BD, I suspect that there
    was never any lost shipment, but rather typically inadequate
    record keeping on BD's part, as I keep very detailed
    records. 🙂

    Randy Bay Area Dave said:

    Your problems bring to mind my anxiety each time I return
    a defective pump. "Did they get it?", I ask myself. or are
    they going to lose it and bill me for the loss?

    Quoted message said:

    dave

    Quoted message said:

    Randy Sigman wrote:

    Quoted message said:
    Quoted message said:

    Just an update on my experience with BD relating to the
    meter that comes with the Paradigm 512 Minimed upgrade.

    I just received a letter in the mail from BD, telling me
    that I never returned product that had been requested to
    be returned. In fact, all the product that had been
    requested had been returned. The onus has been put upon
    me, however, to call them and clear this up. It continues
    to astound me how an organization run so poorly can't
    seem to do anything at all right. One would think that on
    occasion, something ought to happen the way it should.

    I think that I have now had the last dealing with BD on
    this issue. I'm looking forward to the day when I can say
    that about Minimed.

    Randy

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