Be wary of Actionbent

Discussion in 'Recumbent bicycles' started by Agraphile, Jan 4, 2011.

  1. Agraphile

    Agraphile New Member

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    I bought a recumbent bike from Actionbent in April. This ended up being a truly horrible experience. Right now, I'm out over $1700 with nothing to show for it. I’m posting my story here hoping that forum members/readers will think twice before buying a bike from Actionbent.

    I had to return the bike due to some issues with the dynamics. It’s been over six months since the bike got back to Actionbent, but I have not actually received a refund yet. I've given the owners (Randy Schulman and Steve Walther) every opportunity to make good on this. I sent multiple emails asking about the status of the refund, but I only got two responses. In August, they promised to send a refund within 2-3 weeks. That didn’t happen. In October, they finally processed a payment … but the check bounced! I’ve heard nothing from Randy and Steve since that point and am in the process of getting a credit agency involved.

    If you're considering buying from Actionbent, please think about supporting one of the many honest and decent recumbent distributors instead.

    Best,
    Agraphile
     
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  2. Bob Ross

    Bob Ross New Member

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    Totally OT, but what part of a bike are "the dynamics"? I've never heard that term used in this context before.
     
  3. blazingpedals

    blazingpedals New Member

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    He bought a lowracer as his first recumbent. As much as I like my lowracers, even I don't think they make good first recumbents. I suspect either he couldn't get comfortable being that reclined, or else he couldn't learn to balance it. I seem to remember a death in the family prevented him from riding it much during the warranty period.
     
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