Do I take my bikes to a shop for repair and maintenance? Let me put this gently, FUUUUUUUUUUUUUKK NO!
I build all my own wheels and bikes now. I've had too many parts and wheels damaged by so called High end shops around here. I have received crappy work from well known shops like Helen's, Incycle, Jax, Competitive Edge and a few others.
I build my own wheels too and save a ton of cash. Last time a shop built a wheel for me it was a Deep V 32 spoke and it didn't last the first 40 mile ride. That was the last straw!
I paid $80 for a rim, $30 for spokes, $130 for a hub and $100 labor for the freaking wheel to fail after 40 miles!
Took it back and the a hole said put 200 miles on it then he will true it up. WTF you serious, wheel was no longer rideable.
I disassembled it, rebuilt it with no problems. Been building my own since then and saving major cash too!
Online 10 speed hubs, front and back $135 shipped. Rim $60, spokes $20. For $200 I get a quality built wheel that gives me 20,000 enjoyable miles compared to the $400 for a lousy 40 miles at the "high end shops".
I've had other major flop service form Incycle and Comtpetitive Edge, and Jax. **** that cost me money cause they didn't know what they were doing!
Bad thing is that customers trust the bike shop mechanics. So what they say they think is correct. BS! I've been told too many times I need new wheels because mine weren't strong enough. BS, set the proper tension they are fine. You need a new derailleur. BS, put in a new cable and it will shift fine! It's all easy stuff!
Go online,save money and do your own! It ain't hard!