There are so many advantages to cultivating a relationship with a LBS. And one, as a matter of fact is cost savings. At "my" shop, I get little adjustments done for free all the time, wheels trued for free, I can "borrow" tools to do work myself at home, I store clothes/gear and even my bike in preparation for rides leaving from the shop, I have a running tab such that I pay for things only when I am good and ready, I get bike fittings for free (even on bikes I didn't buy there). As a result, when I do have to pay for something, even if it is expensive, I don't feel like I am being gauged, because I feel like I "owe" the shop so much for their patience, understanding, support, etc. Finding a great LBS may not always be easy, and there are definitely some around here that I wouldn't recommend to anyone, but the advantages of finding the right one make spending some time "shopping around" so worth it. My shop is home away from home - literally - if only they had shower facilities . . .