bikesomewhere.com ... terrible online store! anyone else have trouble with bikesomewhere.com?
i ordered a stem from them and it was the wrong size so i returned it for a new size. three weeks later nothing. i called customer service... no humans and just a message machine....! WOW. next, i sent emails, waited weeks for a reply and they gave me a runaround about not sending it back... but i had a tracking number and states it was received! still waiting on an email for a refund now and its been over 2 months.
i'm out 130 bucks and no stem! i don't expect them to even refund my credit card at this rate. i hope no one else has had a bad experience but at this point, if no one is there to answer your call, thats a really bad sign!
i'd stay far away from bikesomewhere.com
i ordered a stem from them and it was the wrong size so i returned it for a new size. three weeks later nothing. i called customer service... no humans and just a message machine....! WOW. next, i sent emails, waited weeks for a reply and they gave me a runaround about not sending it back... but i had a tracking number and states it was received! still waiting on an email for a refund now and its been over 2 months.
i'm out 130 bucks and no stem! i don't expect them to even refund my credit card at this rate. i hope no one else has had a bad experience but at this point, if no one is there to answer your call, thats a really bad sign!
i'd stay far away from bikesomewhere.com