Not a dig at your shop obviously.
I'm just discouraged by the offerings, service and general atmosphere of my shops within a half hour's drive. For the sake of remaining reasonably pleasant I will refrain from going into the specifics of what makes these specific shops depressing places to visit.
There is a shop about a 2 hour drive out that I happen to respect a lot. The mechanics there are great and the selection is good to very good. Unfortunately, the shop employees have major attitude. I've seen it many times directed at myself and others.
This is a trend I've seen: quality shops with competent employees who undermine your trust with snarky attitude, vs the stoned out, zombie incompetent employees who prey on tourists, total novices and the completely desperate at the worst of shops.
I can see why a company like bikesdirect has become a major player in the quality bikes market.
LBS's are certainly hanging on: the data I've seen suggests that indie shops have enjoyed stable bicycle sales for at least a decade if not longer.
I'm just discouraged by the offerings, service and general atmosphere of my shops within a half hour's drive. For the sake of remaining reasonably pleasant I will refrain from going into the specifics of what makes these specific shops depressing places to visit.
There is a shop about a 2 hour drive out that I happen to respect a lot. The mechanics there are great and the selection is good to very good. Unfortunately, the shop employees have major attitude. I've seen it many times directed at myself and others.
This is a trend I've seen: quality shops with competent employees who undermine your trust with snarky attitude, vs the stoned out, zombie incompetent employees who prey on tourists, total novices and the completely desperate at the worst of shops.
I can see why a company like bikesdirect has become a major player in the quality bikes market.
LBS's are certainly hanging on: the data I've seen suggests that indie shops have enjoyed stable bicycle sales for at least a decade if not longer.