UK and Europe · Public discussion

CTC membership - all is clear now!

Started by Zog The Undeniable · · Last activity · 1 post · 580 views

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UK and Europe
Published
28 January 2005
Last activity
28 January 2005
Original author
Zog The Undeniable
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  1. Here's the story.

    When my membership was up for renewal in September, I completed my debit
    card details and sent the form back.

    Shortly afterwards an £32.00 item appeared on my bank statement for
    "Printware Southsea". I've never dealt with them and the amount didn't
    ring a bell. I found their website and they are a company that supplies
    spares and ink for colour printers.

    Now I work for the bank, so I popped into the fraud department and said
    I'd never dealt with this company. They identified that I'd used my
    card at a garage with a history of skimming credit card details, the day
    before the Printware transaction. It all looked very fishy, so they
    issued a chargeback through VISA, refunded my account and that was that.
    The merchant always has the right to appeal against a chargeback, but
    nothing happened.

    After a few e-mails to the current CTC membership people, it transpires
    that the previous CTC membership contractors were using Printware as the
    merchant for debit card payments (a fourth party in the transaction?).
    I shudder to think how many others have queried the payment and been
    refunded.

    Oddly, I never noticed that there was never a payment to CTC from my
    account. I'd forgotten the amount and assumed it was one of the cheques
    that went through that month. In any case, I only check my statement
    for things that shouldn't be there, not things that should be there and
    aren't!

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