Bike wont shift from small ring to big ring with the sti shifter, but if I manually pull the cable with my hand, it shifts, but wont hold when I let the cable go. This leads me to believe its NOT a derailleur problem but the sti shifter it self. When I try with the shifter, I can hear the clicks and the derailleur moves just a little bit, but it doesnt shift. Ive already set the derailleur 1-2mm from the large chainring and the angle is in line with the frame. Its an fsa carbon compact slk 36/50 crank and ultegra shifters and derailleur. This is a brand new bike. Just pulled it out the box. What can I do? Thanks.