I have recently purchased an Edge 305 bundle with HR and cadence and I am having problems transferring data from the unit to the Training Centre software. When I tclick 'Receive History' in TC, the following error message appears;
'There was an error communicating with your device. Please make sure your device is plugged in and turned on. If errors continue to occur, you may need to restart your device'.
The USB cable is connected and the device is turned on. The device also has the message 'Transfer Complete' appearing on it.
Two interesting things to note;
1) The courses I save on the unit do appear in TC under 'Courses'!! That's very strange
2) There doesn't seem to be any problem in transferring info from the PC to the unit because I have already performed firmware updates.
So in a nutshell I seem to be having problems transfering the 'History' from the unit to TC software. Any ideas?
'There was an error communicating with your device. Please make sure your device is plugged in and turned on. If errors continue to occur, you may need to restart your device'.
The USB cable is connected and the device is turned on. The device also has the message 'Transfer Complete' appearing on it.
Two interesting things to note;
1) The courses I save on the unit do appear in TC under 'Courses'!! That's very strange
2) There doesn't seem to be any problem in transferring info from the PC to the unit because I have already performed firmware updates.
So in a nutshell I seem to be having problems transfering the 'History' from the unit to TC software. Any ideas?