Garmin edge 500 mounting problem

Discussion in 'Cycling Equipment' started by Doncantador, Jun 13, 2013.

  1. Doncantador

    Doncantador New Member

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    Suddenly my garmin can't attached properly to the garmin mount. It turns freely like if the bottom part of the garmin which swing on the mount and get attached by 90 degrees spin, turns without locking. Anyone had this experience?
     
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  2. steve

    steve Administrator
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    can you post a photo?
     
  3. alienator

    alienator Well-Known Member

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    Are the mount tabs still on the Garmin 500? Have any broken off? Have you inspected the mount on the bike to see if it's cracked or missing pieces?
     
  4. Doncantador

    Doncantador New Member

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    The funny thing is that I didn't notice any different, no broken pieces or cracks but it definitely seems that the lug on the back of he computer is worn off
     
  5. Doncantador

    Doncantador New Member

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    Here how my problem looks like [​IMG][​IMG][​IMG][​IMG]
     
  6. Doncantador

    Doncantador New Member

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    I spoke with Garmin Support, a long process but they are replacing my device under complete warranty even though I was out of warranty. Good service!
     
  7. alienator

    alienator Well-Known Member

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    That's good because the mount on the back of your 500 is broken.
     
  8. steve

    steve Administrator
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    That's very good of them. If it were me, replacing the battery cap would have satisfied me. /img/vbsmilies/smilies/smile.gif
     
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