Garmin edge 500 mounting problem



Doncantador

New Member
Mar 11, 2012
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Suddenly my garmin can't attached properly to the garmin mount. It turns freely like if the bottom part of the garmin which swing on the mount and get attached by 90 degrees spin, turns without locking. Anyone had this experience?
 

steve

Administrator
Staff member
Aug 12, 2001
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Originally Posted by Doncantador .

Suddenly my garmin can't attached properly to the garmin mount. It turns freely like if the bottom part of the garmin which swing on the mount and get attached by 90 degrees spin, turns without locking.
Anyone had this experience?
can you post a photo?
 

alienator

Well-Known Member
Jun 10, 2004
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Are the mount tabs still on the Garmin 500? Have any broken off? Have you inspected the mount on the bike to see if it's cracked or missing pieces?
 

Doncantador

New Member
Mar 11, 2012
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The funny thing is that I didn't notice any different, no broken pieces or cracks but it definitely seems that the lug on the back of he computer is worn off
 

Doncantador

New Member
Mar 11, 2012
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Here how my problem looks like
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Doncantador

New Member
Mar 11, 2012
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I spoke with Garmin Support, a long process but they are replacing my device under complete warranty even though I was out of warranty. Good service!
 

alienator

Well-Known Member
Jun 10, 2004
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Doncantador said:
I spoke with Garmin Support, a long process but they are replacing my device under complete warranty even though I was out of warranty. Good service!
That's good because the mount on the back of your 500 is broken.
 

steve

Administrator
Staff member
Aug 12, 2001
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392
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Originally Posted by Doncantador .

I spoke with Garmin Support, a long process but they are replacing my device under complete warranty even though I was out of warranty. Good service!
That's very good of them. If it were me, replacing the battery cap would have satisfied me. /img/vbsmilies/smilies/smile.gif