First off, I';m not trying to start a anti-Shimano troll - I love the stuff... But here's a bit of a sad story:
I am in the middle of rebuilding my C-dale and everything was going fine with the shifter install. (BTW I have installed STI shifters more than a few times completely successfully in the past) I had to adjust the length of the right shifter housing (too long out of the box) so removed the shifter cable, cut the housing and replaced the cable.
Now here's the sad bit... I did not seat the end of the cable properly in the shifter and in my haste forgot to click the downshift lever enough times to make sure I was in top gear... (Both of these instruictions are clearly mentioned in the instructions, but hey, I've done this before, right?!) Anyway, the end of the cable got jammed in between the camming mechanism of the shifter and the shift lever itself!!! In trying to move the lever to get a look in there the cable became even more (completely) jammed. Down to the LBS with tail between my legs, they spoke to Shimano who said that it was not a warranty issue, and they do not (and have not ever) rebuilt STI shifters... the only solution is to buy another unit With trembling credit card I will have to do so...
So the words of warning are - (1) be extra careful to see that the end of the cable is seated correctly AND (2) you have clicked the small lever many times to make sure your shifter is really in the top gear position.
BTW the shifter is Dura Ace, and yes, the new 10 speed (hence my pain!)
I am in the middle of rebuilding my C-dale and everything was going fine with the shifter install. (BTW I have installed STI shifters more than a few times completely successfully in the past) I had to adjust the length of the right shifter housing (too long out of the box) so removed the shifter cable, cut the housing and replaced the cable.
Now here's the sad bit... I did not seat the end of the cable properly in the shifter and in my haste forgot to click the downshift lever enough times to make sure I was in top gear... (Both of these instruictions are clearly mentioned in the instructions, but hey, I've done this before, right?!) Anyway, the end of the cable got jammed in between the camming mechanism of the shifter and the shift lever itself!!! In trying to move the lever to get a look in there the cable became even more (completely) jammed. Down to the LBS with tail between my legs, they spoke to Shimano who said that it was not a warranty issue, and they do not (and have not ever) rebuilt STI shifters... the only solution is to buy another unit With trembling credit card I will have to do so...
So the words of warning are - (1) be extra careful to see that the end of the cable is seated correctly AND (2) you have clicked the small lever many times to make sure your shifter is really in the top gear position.
BTW the shifter is Dura Ace, and yes, the new 10 speed (hence my pain!)