How's Smith on Warranty service

Has anybody dealt w/ Smith's warraty service? good/bad

Got 2 pair of Bazooka sliders last May... Just lost the first pair last week(bummer) so I took the
second pair out of the case and the frame cracked putting them on for the first time (double-bummer)

I sent them along w/ the original reciept(Yes, I still had it ;-) two weeks ago.... not contact from
them at all... I know they got it cuz I did a delivery confirmation on it......

I've tried calling and just get: "Nobody can take your call please leave a message and we'll
foreword it on ot the appropriate person or department."

 

John G wrote:

> I've tried calling and just get: "Nobody can take your call please leave a message and we'll
> foreword it on ot the appropriate person or department."

Guess what showed up yesterday evening via Fed-Express.... Yup, a brand new pair of Bazooka's.

(No "extra" yellow and ruby lenses though ;-(