N
NYC XYZ
Guest
Mike Berger wrote:
> From several websites:
> " In its simplest form, Regulation "E" states: "An account holder has
> 120 days to contact their bank to reverse any unauthorized electronic
> debit to their account." This can be verified at your local bank or
> Federal Reserve location."
>
> Since the deposit was authorized, and may not have been an electronic
> debit, it's not going to apply.
I asked specifically about this over the phone, and was told that
except in cases of fraud on my part I am entitled to refunds, even if I
only changed my mind. Any time you use your card it's "electronic,"
and any time you decide you want out of a deal it's
"unauthorized"...now there will be a two-week investigation by the
bank, but apparently the result is assured, especially when no delivery
of merchandise has been taken.
Do you still understand matters differently? I'm curious 'cause on the
one hand such a policy seems too good to be true -- surprised the
business community haven't gotten it repealed -- yet on the other, it
does sound like something that should be on the books in the public
interest where consumers are concerned.
> And seller's attitude notwithstanding -- you made a decision to do
> business with him and paid a deposit. The deposit is often required
> to insure that the dealer doesn't get stuck with merchandise he
> doesn't want if the customer changes his mind. You may not be
> entitled to it if he's already expended some costs on your order,
> or if you signed a contract.
No, no contract was signed. I understand the point of a deposit, but
the deposit seems invalid to me if work isn't being done, or not done
right, etc. Ultimately, I just don't feel comfortable doing business
with this guy anymore. Long story -- for which you can peruse the rest
of this thread, I suppose -- but I'm feeling like he doesn't really
*deserve* my business.
I mean, let's say someone insults you, for whatever reason. Surely you
have a right, then, to just take your money back? It's really like
that here; I'm spending $4K and he's actually complained about how much
work I'm making him do! Forget that, you find someone else to do
business with, then -- and I want my deposit back!
> From several websites:
> " In its simplest form, Regulation "E" states: "An account holder has
> 120 days to contact their bank to reverse any unauthorized electronic
> debit to their account." This can be verified at your local bank or
> Federal Reserve location."
>
> Since the deposit was authorized, and may not have been an electronic
> debit, it's not going to apply.
I asked specifically about this over the phone, and was told that
except in cases of fraud on my part I am entitled to refunds, even if I
only changed my mind. Any time you use your card it's "electronic,"
and any time you decide you want out of a deal it's
"unauthorized"...now there will be a two-week investigation by the
bank, but apparently the result is assured, especially when no delivery
of merchandise has been taken.
Do you still understand matters differently? I'm curious 'cause on the
one hand such a policy seems too good to be true -- surprised the
business community haven't gotten it repealed -- yet on the other, it
does sound like something that should be on the books in the public
interest where consumers are concerned.
> And seller's attitude notwithstanding -- you made a decision to do
> business with him and paid a deposit. The deposit is often required
> to insure that the dealer doesn't get stuck with merchandise he
> doesn't want if the customer changes his mind. You may not be
> entitled to it if he's already expended some costs on your order,
> or if you signed a contract.
No, no contract was signed. I understand the point of a deposit, but
the deposit seems invalid to me if work isn't being done, or not done
right, etc. Ultimately, I just don't feel comfortable doing business
with this guy anymore. Long story -- for which you can peruse the rest
of this thread, I suppose -- but I'm feeling like he doesn't really
*deserve* my business.
I mean, let's say someone insults you, for whatever reason. Surely you
have a right, then, to just take your money back? It's really like
that here; I'm spending $4K and he's actually complained about how much
work I'm making him do! Forget that, you find someone else to do
business with, then -- and I want my deposit back!