JANDD mountain panniers significant mold mildew smell problem Help?



B

bo-ku

Guest
From the first day of purchase, the JANDD mountain panniers have had a strong and
distinct smell of mold or mildew.
the manufaturer must have stored the JANDD mountain panniers in a way that allowed the
growth of mold or mildew .

Do I need to return the JANDD mountain panniers?
Should I be able to return the JANDD mountain panniers?
Is there a solution to the mold/mildew smell of the JANDD mountain panniers?

--
bo ku
have a visual aesthetic experience
 
"bo-ku" wrote: (clip) Is there a solution to the mold/mildew smell of the
JANDD mountain panniers?
^^^^^^^^^^^^^
Clorox bleach is a classic fungus killer. I would first contact the vendor.
They may offer to send you a new pair of panniers. Secondly, you could
offer to wash them, and return them only if that doesn't fix it.

You are definitely entitled to a solution to the problem. The chances are
that they have a bunch of them that got wet, and are already aware of the
problem--whether they will admit it or not.