Lifetime Frame Warranty - What does it really mean ?

[Ray]

I had an unfortunate mishap on the way home tonight. The rear drop on
the drive side broke away from the frame leaving that side of the axle
loose and free.

Fortunately I think my pack rack avoided a nasty collapse of the rear
axle as it is holding it all together. If it did collapse I would have
been in a world of pain as I was coming quite fast down onto a low
bridge and turning at the same time.

My question is what holds up as a frame warranty?

Cheers Ray

 

[NickZX6R]

Ray <[email protected]> wrote:
> I had an unfortunate mishap on the way home tonight. The rear drop on
> the drive side broke away from the frame leaving that side of the axle
> loose and free.

> Fortunately I think my pack rack avoided a nasty collapse of the rear
> axle as it is holding it all together. If it did collapse I would have
> been in a world of pain as I was coming quite fast down onto a low
> bridge and turning at the same time.

> My question is what holds up as a frame warranty?

> Cheers Ray

The definition varies between manufacturer but generally it appears
that it's far less than what the average person expects it to be.

It may also be affected by how much use the bike's had. I think
manufacturers generally don't think that, say, riding 50kms every day
for years is within the realms of acceptable use.

Anyway, last year one of the seat post lugs on my frame cracked
so that it couldn't hold the seatpost tight anymore. I took it
back to the shop where I bought it and after some 'discussion'
I managed to get the frame repaired for free.

This is on a 5 year old steel Bianchi frame. AFAIK, the retailer
got it fixed by Kevin Wigham (Paconi) at his cost and the repair
had nothing to do with Bianchi or their distributor.


I spose the bottom line is, give it a go and mention things like
'fair trading', 'merchantable quality' and 'fit for purpose'.

If it's a steel frame the repair probably won't be difficult.

Cheers.
--
Nick

 

[John Retchford]

Ray wrote:
> My question is what holds up as a frame warranty?
> Cheers Ray



I always wondered if the lifetime was your's or the frame's. Perhaps the
frame's lifetime is over.

John Retchford



--

 

[hippy]

"John Retchford" <[email protected]> wrote in message
news[email protected]...
> I always wondered if the lifetime was your's or the frame's. Perhaps
the
> frame's lifetime is over.

Trek's and Ellsworth's lifetime warranty applies
only to the original owner afaik, so if you snuff it
before the bike, your other half can't suddenly
start hucking it, crash and get a replacement...

;-)
hippy

 

[mikeg]

John Retchford wrote:
> I always wondered if the lifetime was your's or the frame's. Perhaps the
> frame's lifetime is over.
> John Retchford



Whenever I see lifetime warranty I am compelled to snicker or laugh - if
it breaks of fails then they can say it is at the end of it's lifetime.

you wonder whether it really means anything at all !!!

MG



--

 

[John Retchford]

Hippy wrote:
> [BTrek's and Ellsworth's lifetime warranty applies only to the original
> owner afaik, so if you snuff it before the bike, your other half can't
> suddenly start hucking it, crash and get a replacement...
> ;-) hippy


The warranty on my bicycle frame lasts for both my life and the life o
the frame builder. But in this case, these two people are the same

John Retchfor


-

 

[Ray]

In article <[email protected]>, usenet-
[email protected] says...
> John Retchford wrote:
> > I always wondered if the lifetime was your's or the frame's. Perhaps the
> > frame's lifetime is over.
> > John Retchford
>
>
>
> Whenever I see lifetime warranty I am compelled to snicker or laugh - if
> it breaks of fails then they can say it is at the end of it's lifetime.
>
> you wonder whether it really means anything at all !!!
>
> MG
>
Thanks all for your comments.

As it turns out I went back to the bike store and without any hesitation
they said no problems, we will replace it. Didn't even want to see the
receipt!
Even better they are going to replace the steel frame with an alloy
frame at no cost!
Pick up the "new" bike tomorrow

I was stunned to say the least

Cheers Ray

 

[DRS]

Ray <[email protected]> wrote in message
[email protected]
> I had an unfortunate mishap on the way home tonight. The rear drop on
> the drive side broke away from the frame leaving that side of the axle
> loose and free.
>
> Fortunately I think my pack rack avoided a nasty collapse of the rear
> axle as it is holding it all together. If it did collapse I would have
> been in a world of pain as I was coming quite fast down onto a low
> bridge and turning at the same time.
>
> My question is what holds up as a frame warranty?

"Lifetime" is for the purpose of warranties is defined by law as twenty-five
years.

--

A: Top-posters.
Q: What is the most annoying thing on Usenet?

 

[Jose Rizal]

Ray:

> Even better they are going to replace the steel frame with an alloy
> frame at no cost!

Is that really better? There is a lot to be said for steel frames.