Steve Shapiro wrote:
> Michael wrote:
> > Sorni wrote:
> > >
> > > "gbgbgbgb" <
[email protected]> wrote in message
news:7cd39119.031020-
> > >
[email protected]:7cd39119.0310201856.1465f11a@pos- ting.google.com...
> > > > FYI,
> > > >
> > > > I just bought a silca pump from these guys (aka
> > > >
http://www.bikeusa.com/http://www.bikeusa.com/). The price was great BUT:
> > > > - the color was chapped the size of a quarter out of the box
> > > > - it came without a manual
> > > > - they did not answer subsequent enquiries Not sure I'll buy there again :-(
> > >
> > > OK, I'll bite. What does "the color was chapped the size of a quarter out of the box"
> > > mean?!?
> > >
> > > Bill "chipped???" S.
> > Yeah. I read that several times myself. Finally decided he meant that the pump exhibits a wear
> > mark the size of a quarter ... e.g. it were not brand new. IMHO someone returned the used
> > pump, bikeusa re-sold it to "gbgbgbgb". That could also explain why there was no manual.
>
>
>
> I've purchased pedals, shifters and brakes from them and been satisfied with the service. They
> shipped new products in boxes. They are not quite as slick as Performance or Nashbar with their
> order handling (no confirming emails for example) but otherwise fine. I'm surprised to read that
> they were un-responsive to phone calls.
>
> Steve Shapiro
>
>
>
> --
>
>>--------------------------<
>
> Posted via cyclingforums.com
http://www.cyclingforums.com
I can confirm that communication with them be it by email or telephone is in my experience an often
hit or miss proposition. They won't rip you off, but you'll never know if they got the message or
not unless you call on the telephone. Even then they may not pick up the phone.
Kenny Lee
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