Right, this isn't bike related, but I guess it could be used as an encouraging message to those of you with warranty issues - something we all know can be a pain in the bum (especially Tamyka, who is dealing with Time about a shoe issue at the moment).
Anyway, 3.5 years ago, my dad bought me a Philips stereo for my birthday. I was pretty stoked because I was studying (poor) and it was pretty good for a mini system (about $500 worth). Anyway, it didn't take long for it to start giving me the *****. In the first year, it went in for warrantly 3 or 4 times and they basically told me I was an idiot and didn't know how to use it ("write that in your f*cking instruction booklet then!!!").
Anyway, the stereo has given me endless grief (messages such as "Disc not finalised" displayed when playing new CD's, "E1075" etc.) ever since I first got it and two weeks ago when it finally went kaputz and stopped playing for more than 30 seconds at a time, I thought "**** it! Why should I have to buy a new stereo when this one ought to still work?" and wrote Philips an e-mail stating that I think I deserve at least an apology from Philips management for the **** they've put me through and so forth... Shortly after I sent the e-mail, I received an automatic response stating that my e-mail would be answered within two days. Two weeks went by. Then today, I was feeling a bit angry (yes, I almost had a hissy fit) and was going to call them to tell them what a bunch of ignorant tosspots they were, then head out to buy a new (non Philips) stereo. Literally as I was getting ready to go out (about 15 minutes prior to my proposed call to them), the phone rang and the service manager was on the phone, sounding a bit ****** off, but reluctantly offering to replace the stereo.
WOOOHOOOOO to me!!
LotteBitchinBum
Anyway, 3.5 years ago, my dad bought me a Philips stereo for my birthday. I was pretty stoked because I was studying (poor) and it was pretty good for a mini system (about $500 worth). Anyway, it didn't take long for it to start giving me the *****. In the first year, it went in for warrantly 3 or 4 times and they basically told me I was an idiot and didn't know how to use it ("write that in your f*cking instruction booklet then!!!").
Anyway, the stereo has given me endless grief (messages such as "Disc not finalised" displayed when playing new CD's, "E1075" etc.) ever since I first got it and two weeks ago when it finally went kaputz and stopped playing for more than 30 seconds at a time, I thought "**** it! Why should I have to buy a new stereo when this one ought to still work?" and wrote Philips an e-mail stating that I think I deserve at least an apology from Philips management for the **** they've put me through and so forth... Shortly after I sent the e-mail, I received an automatic response stating that my e-mail would be answered within two days. Two weeks went by. Then today, I was feeling a bit angry (yes, I almost had a hissy fit) and was going to call them to tell them what a bunch of ignorant tosspots they were, then head out to buy a new (non Philips) stereo. Literally as I was getting ready to go out (about 15 minutes prior to my proposed call to them), the phone rang and the service manager was on the phone, sounding a bit ****** off, but reluctantly offering to replace the stereo.
WOOOHOOOOO to me!!
LotteBitchinBum
