And just to update everybody as of yesterday afternoon my account was deleted from Nashbar. But it had to take all this to get any action. The Youngstown Ohio BBB sent me a email yesterday afternoon saying they contacted Nashbar. But it seems a little late for them now after all the negative reviews and forum threads I posted on the internet. They could have been a little faster and not have taken more than three weeks to delete my account, but that's their problem now.