New Schwinn 438 Elliptical Trainer! Highly Recommend!

Discussion in 'Cycling Equipment' started by rapee, May 27, 2008.

  1. rapee

    rapee Guest

    My overall opinion of this is just as the title states.

    But our journey with this was quite a process. Even still it was so
    worth it!

    Most people, I'm sure, will not have to go through what we did. But I
    just want to tell you my story just in case one of you out there has
    any problems to let you know they can be fixed and that you will still
    love the machine!

    The shipment came fast but the box was wet when it came. (So I was
    concerned about metal and electronics being wet.)

    Assembly was not bad, but lay out all of your parts and check your
    parts list to make sure you have everything before you begin. We were
    missing a few things. Which my husband just purchased at our local
    hardware store. (we could have called the company and they would have
    shipped them for free)

    My husband assembled the machine only to find out that the counsel did
    not work. I still started to use it though the counsel was not
    functioning at all. It was nice to know that it worked apart from its'
    electronic element. Upon use, the wheels on the glide started to
    create rust on the track and a bit of friction.

    We phoned the number listed in the owners manual and they sent out
    parts to fix the issues. They also sent a necessary tool to help.

    Shipment arrived fast and my husband followed their instructions and
    the tool broke. He phoned them again and they sent another tool.

    Upon receiving the tool he tried again only to have the tool break
    again and to find another issue.

    He phoned the company again and this time they scheduled a technician
    to come out at their expense. The technician stated that part of the
    machine was faulty (that's why the tool kept breaking) and he did not
    want to reassemble the machine. (which I was thankful for!) The
    technician then left and inquired as to what to do from his manager.
    The company stated that the failed part would not hinder use and so
    contacted us to set up an appointment for reassembly. At this point my
    husband was a bit unsettled and inquired about future issues with the
    machine as a result of the failed part.

    With that inquiry, via the technicians manager, we were sent a form to
    fill out to request a brand new machine. Confused as to what to do
    with this form as it was quite extensive my husband again phoned the
    company and dealt straight with them instead of dealing with
    contracted service people. With that the process started for us to
    receive a new machine. This was the easiest part of all. Within a
    short period of time we were told the machine would be shipped out and
    the only delay was that the truck had to wait until it was fully
    loaded to travel to our part of the United States and who could blame
    them for that as the cost of gasoline/diesel is outrageous!

    New Ellipctical Launch Schwinn 438 Elliptical Trainer
    Most of customer recommend on this machine. Some comment below;

    After all of that our new machine arrived.

    We were not billed for any of the above. We have a new elliptical(the
    other one was new, too) and parts ta boot if anything happens to it
    beyond the warrenty!

    The machine is fabulous to use. It glides so incredibly smooth. It is
    very quiet. All of the functions on the LCD screen are awesome to
    have. For exercise, it is so relaxing because the glide is so smooth.
    This machine has the Eddy current braking system, which is what you
    want in an elliptical for resistance. This system uses the pull of a
    magnet to create resistence which allows for the smooth glide. The
    magnet never touches the glide wheel.

    Shipping for the first and second machines were free. Amazon has that
    once in a while which is great! If you really want to buy one of these
    don't wait till the end of December or the beginning of the new year
    as prices go up then because most people have new year's resolutions
    to get in shape. I bought this machine at the beginning of December
    2007. I saw the price go up quite a bit after that.

    I hope what we went through will not deter you from purchasing this
    machine. I went through consumer reports when considering an
    elliptical and they suggested the Schwinn 418 at the time. I chose
    this one because other reviews stated that the screen was better and
    the machine was more quiet. I am glad I chose this one over the 418

    Also, thanks to all of the other people who reviewed this machine as
    it was important in making my decision.