I have a pair of Oakley M Frames sunglasses that I use for riding and I love them. But today I noticed a crack in the frame and then half way through a ride the frame finally broke.
Does anyone know where to purchase a replacement frames? I don't want to throw them away because I have about 3 - 4 lenses.
So the same thing has actually happened to me- twice. I've owned M Frames since 1997 and about every 3-4 years, they form a small crack down the middle.
Turns out Oakley has a sweet 90 DAY WARRANTY on these puppies. Yup, 150USD for the pair and the warrenty is that damn short.
I had to mail in my cracked frames and then they'd send me the new frames for 30USD. It's impossible to get the actual frames by themselves from anywhere but Oakley. So you're pretty much without your M-Frames for 3 weeks or so. Which is a nightmare in cycling season and no matter what you beg and plead to the Oakley people, it doesn't matter to them.
It's amazing that a company with such crappy customer service can stay around. It's probably because of their incredible price mark-up.