I bought a bike computer from Dean Woods www.deanwoods.com.au. One of the buttons stopped working after about a month. I emailed them, they told me to return it. I posted it back, and I had a new one within 3 days. It was a very smooth process.ALFA said:I know there are a few online bike stores in the US and UK but are there any decent ones in this part of the world?
www.torpedo7.comALFA said:I know there are a few online bike stores in the US and UK but are there any decent ones in this part of the world?
You are right with the 25 pounds flat rate shipping.If you are going to order large then it is worth the cost. It would seem better to look around at other local i.e Australian producers for smaller ordersthomas_cho said:Total cycling seems to be quite expensive on shipping. 25 pounds flat rate ... thats quite prohibitive unless you are putting in a large order.
Did I read the shipping costs incorrectly?
http://www.probikekit.com/index.phpHT606 said:Just a friendly question Alf... Why does it have to be local?
In my mind, the whole point of the internet was to access international markets. The cheaper the better.
Sites like Probikekit (which I have honestly dealt with before), delivers in 6 days where as locals will take about 3-4. However, the prices are nearly half for most items.
Is there any real benefits considering you do not get advice anyways?
HiALFA said:Thanks for all the great advice - i've had a look at few of the local ones mentioned, Phantom and Torpedo7 look quite good. Anyone else have any further comments from dealing with these companies?
chrispatoz said:Hi
I would recommend you look at ProBikeKit who I have dealt with numerous times. Prices are excellent and I have always had the order within 6 days and they charge a flat 19 dollars australian. They also have what seems to be a very useful returns policy if something is not what you thought it was or is faulty, although at this point I have not had to use it. I had one order which had a problem due to my fault and communicated with them extensively where I completely changed the order in the process and they were willing to deal via fax or telephone as well as email. In short I have had several very good experiences with them.
Hivazzwells said:Given ProBikeKit's items are ex V.A.T, do we pay G.S.T on top of this $19 fee? Im interested in purchasing a wheelset and wondering with GST if it is still worthwhile.
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