S
Sheldon
Guest
I placed a rather largish order today (by phone) and while in the midst
queried if Penzeys was following the other dot.coms with free shipping
on substantial orders... "Oh no, we don't do that." I was haughtily
informed. Needless to say I was not pleased and so clipped my order
short, otherwise I would have ordered more than twice as much as I had
a half dozen gift boxes picked out. I don't think Penzeys would be
losing money by offering free shipping on orders over say $100... and
especially tis the SEASON if yoose get my drift. And since shipping
costs are primarilly based on weight, compared to most other items I
already ordered from other companys with free shipping, Penzeys
products are probably the lightest weight ratio to price. In fact I
consider their shipping price list a major rip off... I think they
should be charging less for costlier orders, not more... in effect
Penzeys is screwing their best customers. I think Penzeys has grown
way too big for their britches... it's time I shopped elsewhere, their
products ain't so good I'm willing to be penalized for being a
dedicated customer. Penzeys, stop taking your customers for granted.
Sheldon Bah Humbug
queried if Penzeys was following the other dot.coms with free shipping
on substantial orders... "Oh no, we don't do that." I was haughtily
informed. Needless to say I was not pleased and so clipped my order
short, otherwise I would have ordered more than twice as much as I had
a half dozen gift boxes picked out. I don't think Penzeys would be
losing money by offering free shipping on orders over say $100... and
especially tis the SEASON if yoose get my drift. And since shipping
costs are primarilly based on weight, compared to most other items I
already ordered from other companys with free shipping, Penzeys
products are probably the lightest weight ratio to price. In fact I
consider their shipping price list a major rip off... I think they
should be charging less for costlier orders, not more... in effect
Penzeys is screwing their best customers. I think Penzeys has grown
way too big for their britches... it's time I shopped elsewhere, their
products ain't so good I'm willing to be penalized for being a
dedicated customer. Penzeys, stop taking your customers for granted.
Sheldon Bah Humbug