Performance Bikes Slow and Sloppy

Last month I ordered a frameset from England and got it in four days. Nine days ago I ordered a
wheel from Performance Bikes. Still not here. I asked Customer Service if they build the wheels
AFTER they get the orders. They refused to answer. They said the shipped the wheel the next day.
Think they're lying?

 

"Michael Pearlman" <[email protected]> wrote in message
news:[email protected]...
> Last month I ordered a frameset from England and got it in four days. Nine days ago I ordered a
> wheel from Performance Bikes. Still not here. I asked Customer Service if they build the wheels
> AFTER they get the orders. They refused to answer. They said the shipped the wheel the next day.
> Think they're lying?

Why wonder? Track the package. The ship date is in the carrier's ( UPS, USPS, FedEx, etc) database.

--
Andrew Muzi http://www.yellowjersey.org Open every day since 1 April 1971

 

In article <[email protected]>, [email protected] (Michael
Pearlman) writes:

>Last month I ordered a frameset from England and got it in four days. Nine days ago I ordered a
>wheel from Performance Bikes. Still not here. I asked Customer Service if they build the wheels
>AFTER they get the orders. They refused to answer. They said the shipped the wheel the next day.
>Think they're lying?
>

You did well out of England. We just had a priority mail box that took 16 days to get 2/3 of the way
across the USA.

Tom Gibb <[email protected]