Jeff Starr wrote:
> On Sat, 29 Jul 2006 13:52:18 GMT, Robin Hubert <[email protected]>
> wrote:
>> Don't forget to wear one when you cross the street! Oh, and in the
>> bathtub, and in your car, and on an airplane ....
> Is that what you tell your customers?
Nah. They don't /talk/ to their customers:
{Post from 5/26}
Robin Hubert wrote:
> You should try shopping at Lickton's
I did a while back. Was building up a new frame, and ordered a 9 speed DA
triple FD from their (your?) website.
Parts started coming in and had a friend lined up to help me with some of
the trickier stuff, but still no FD. (This is more than a week since I
ordered it; appeared to go thru no problem on the site.)
So I finally call, leave a message, and then get a call back. Am told that
"you can't find any 9 sp. DA FDs any more", and only option is the '06
10-speed (for, like, $98 or something). This is despite the fact that it
was still showing on their/your website.
So I search a bit and like an idiot buy the very first one I find (for...$68
or so?), only to then find one for $49 or close to that a day later.
The point is that no one bothered to let me know my order couldn't be
filled, and only after a week or more when I finally called was I told
something that was completely untrue (that 9 DAFDs were no longer
available -- there were many online sources). I was very excited to build
up my new bike, and this delayed it for quite a while (had to arrange with
my friend to help another time, like 10+ days later).
The kicker? Whoever I finally talked to (the guy who tried to get me to buy
a 10 speed FD for close to a hundred bucks) never once apologized for the
mistake on the web page OR for not notifying me.
So no, I don't think I should "try shopping at Lickton's" ever again.
Bill "still waiting" S.
