Polar Service Centre - South Africa

Discussion in 'Cycling Equipment' started by Vo2, Apr 22, 2002.

  1. Vo2

    Vo2 Member

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    Using my S510 this weekend, the big red push button seemed somewhat sticky. Upon closer inspection, I noticed that the button was cracked. The watch still works, but I want to have it repaired. I originally bought the watch from a major sports outlet, but returning it to them and then waiting for them to send it to the Polar service centre will probably take months. Anyone know where the Polar Service Centre is here in SA or their contact info, as working directly with them will probably give quicker results?
     
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  2. Guest

    Guest Guest

    My button also got sticky once, I rinsed it in water and it was fine (it gets sweat in there).

    as far as I know Polar is in Midrand somewhere, try getting the contact details from Cycle Lab.
     
  3. Vo2

    Vo2 Member

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    Thanks Ouzo, will give them a call.
     
  4. Guest

    Guest Guest

    Hi Guy's as far as I know the company name is IHF and is based in Midrand, I tried to find their number but no luck, I'll see what else I can trace for you...
     
  5. Guest

    Guest Guest

    Hokay Got it

    Intelligent Health
    P.O. Box 4021
    Halfway House
    SOUTH AFRICA 1685
    Tel. +27-11-805 1028
    Fax +27-11-805 5498

    Polar agents in SA

    Now stop pressing those buttons so hard!

    See you on the road
     
  6. Vo2

    Vo2 Member

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    Thanks a mil, Acid! 8)
     
  7. Vo2

    Vo2 Member

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    Just spoke to the lady from IHF. "No problemo, bring your watch and we'll sort it out". Great stuff! Thanks Acid and Ouzo!
     
  8. Guest

    Guest Guest

    VO2. I also had a cracked button on my S710. Took it to IHF Midrand. They replaced the button free while I waited. ;D Great service.
     
  9. Guest

    Guest Guest

    Hey VO2, when you take the unit through, please check with them what the expected battery life on the transmitter belt unit is, I think my battery may be a little flat :p

    Thanks
     
  10. Vo2

    Vo2 Member

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    Old Timer, I think it was cracked from the start. Hopefully they change it under warranty.

    Acid, will do.
     
  11. Vo2

    Vo2 Member

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    OK guys - feedback. I took the watch thro today and they fixed it within 2 minutes - no charge. To the guys and gals at IHF, great work and great service!

    Acid, the pretty lady at IHF reckons that the average battery life of the chest unit is 2500hrs, or 5 years. The problem is that the electrodes deteriorate quicker than the batteries. You can return your chest unit to them for a trade in on a new one, and receive a 40% discount.
     
  12. Guest

    Guest Guest

    Thanks VO2, 'preciate it.

    Still got about 1750 hrs left in my unit then!
     
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