Have the SL unit (purchased a year ago) and started having problems with the computer this past May. Unit would typically show an intermittened display while pressing the two buttons to clear the data. Also, after the first 6 months of trouble free use, even the slightest movement while mounted would cause the display to flash like a loose filament in a light bulb. Complained to Saris and received a new unit shortly there after.
Now, in October (5 months later) the same thing is happening. Often when it does, it loses all data including date and time. Luckily some of the other setting (distance per rev) remains. Was talking to someone today on a ride that was thinking of getting a PowerTap but has held off because of the numerous (his words) problems associated with the computer. I've rarely (twice in the past year) ridden in the rain and covered the unit with a baggie / rubber band. Have cleaned the contacts, but the problem remains. Weather (temp, humidy) does not seem to matter once this problem starts. One time, the unit completly flaked out (showed random power even when disconnected from the harness) which required a hard reset once I got back from the ride. And at least once while pressing the two buttons to clear the data while NOT in the harness, the same problem occurred.
I've e-mail Saris yet again. I've not noted others complaining about this problem here however. Is certainly NOT a short due to dampness as yesterday in clear, 70 degree, sunny weather it happened again. Deterioation is constant and expect the unit to be useless in another couple of weeks. I guess I should also mention it's most likely NOT a problem related to the harness as I have two bikes with two different harnesses but the problem is experienced on both bikes.
Comments? Experiences? I'll let you know what I hear from Saris. I love the PT otherwise.... a great training tool. Just wish I had a reliable computer. Heck, I'd be willing to pay their cost for another computer if I had some guarentee that the computer problems have been resolved. But I'm NOT interested in purchasing a new computer every 6 months after blowing over $1200 on something that clearly has a design issue.
Now, in October (5 months later) the same thing is happening. Often when it does, it loses all data including date and time. Luckily some of the other setting (distance per rev) remains. Was talking to someone today on a ride that was thinking of getting a PowerTap but has held off because of the numerous (his words) problems associated with the computer. I've rarely (twice in the past year) ridden in the rain and covered the unit with a baggie / rubber band. Have cleaned the contacts, but the problem remains. Weather (temp, humidy) does not seem to matter once this problem starts. One time, the unit completly flaked out (showed random power even when disconnected from the harness) which required a hard reset once I got back from the ride. And at least once while pressing the two buttons to clear the data while NOT in the harness, the same problem occurred.
I've e-mail Saris yet again. I've not noted others complaining about this problem here however. Is certainly NOT a short due to dampness as yesterday in clear, 70 degree, sunny weather it happened again. Deterioation is constant and expect the unit to be useless in another couple of weeks. I guess I should also mention it's most likely NOT a problem related to the harness as I have two bikes with two different harnesses but the problem is experienced on both bikes.
Comments? Experiences? I'll let you know what I hear from Saris. I love the PT otherwise.... a great training tool. Just wish I had a reliable computer. Heck, I'd be willing to pay their cost for another computer if I had some guarentee that the computer problems have been resolved. But I'm NOT interested in purchasing a new computer every 6 months after blowing over $1200 on something that clearly has a design issue.