Hello, this is my first post, i´m a triathlete from Argentina seeking for some help on a bike I recently bought. It´s a Softride Roadwing and there seems that something is missing in the pivot that regulates the beam´s hight. I attached a photo to have a clear idea of what I am talking about. Is a bolt or cap missing? Can it be the right end and left end caps? Can someone attach a photo of the missing piece? Any code to send to Softride asking to ship the cap to me? Thanks a lot and pardon my English.