G
GPLama
Guest
After spending $2k there on a new road bike about 8 months ago, I get the
letter about the front brakes need to be checked due to some error thats
popped up.. so I took the opportunity to get the 'free' service at the same
time (which I was saving up as long as I could to make it worth my while)..
I've been servicing the two mtb's in this house, and the roadie myself,
getting the tools and learning lots along the way... so I thought using my
'free service' from 'a professional' would be a bonus. The chain needed
cleaning/oiling, front derailer could use some adjusting (which i pointed
out to them), and the bike needed a simple rag over it to clean it up...
Now I've had an issue in the past with these guys with some young shop
assistant getting a little cocky when I said that my MTB wheels didn't need
truing, he asked if I had the tool and could do it myself, like it was his
right to get another $40 from my pocket for something I didn't even
require.. but this is the last straw...
Picking up the bike, there appeared to be nothing done to it. Now I'm not
sure what a 'free' service includes, I only assumed it meant more than my
bike getting to sleep-over the night with other bikes getting serviced, then
getting to come home again. The one thing I asked them to look at (front
derailer) was in worse shape (IMHO) than when I took it in.. 5mins of my
time and it was back to working order...
So Lorencia Cycl..er.. Fishing Gear.. our time has come to an end.. the guys
at SHM were so damn friendly a few months back when I went in for a chat
about MTB discs that they are now my LBS of choice!
just my 2c.. other people might have good experiences with them..
GPL
letter about the front brakes need to be checked due to some error thats
popped up.. so I took the opportunity to get the 'free' service at the same
time (which I was saving up as long as I could to make it worth my while)..
I've been servicing the two mtb's in this house, and the roadie myself,
getting the tools and learning lots along the way... so I thought using my
'free service' from 'a professional' would be a bonus. The chain needed
cleaning/oiling, front derailer could use some adjusting (which i pointed
out to them), and the bike needed a simple rag over it to clean it up...
Now I've had an issue in the past with these guys with some young shop
assistant getting a little cocky when I said that my MTB wheels didn't need
truing, he asked if I had the tool and could do it myself, like it was his
right to get another $40 from my pocket for something I didn't even
require.. but this is the last straw...
Picking up the bike, there appeared to be nothing done to it. Now I'm not
sure what a 'free' service includes, I only assumed it meant more than my
bike getting to sleep-over the night with other bikes getting serviced, then
getting to come home again. The one thing I asked them to look at (front
derailer) was in worse shape (IMHO) than when I took it in.. 5mins of my
time and it was back to working order...
So Lorencia Cycl..er.. Fishing Gear.. our time has come to an end.. the guys
at SHM were so damn friendly a few months back when I went in for a chat
about MTB discs that they are now my LBS of choice!
just my 2c.. other people might have good experiences with them..
GPL