<
[email protected]> wrote in message
news:
[email protected]...
>
> oh yeah...and nobody knows anything about bikes
> at the ones I've visited. Might as well go to Sears for a bike.
> Mike T.
>
Reminds me of the time I needed to purchase a water filter. I got
the famous REI employee line: "Do you need any help with anything?"
So I asked; "What can you tell me about water filters?"
The employee proudly walked over to the rack of data sheets, pulled
out the one for water filters and handed it to me. I told him, I can
read, but I want you to tell me about water filters from your expertise of
working in this department. He had a very puzzled look on his face, then
started reading from the data sheet. So I went home empty handed.
Did my own research, went back to REI and purchased the Pur Hiker,
which I've been very happy with. That day, I also sold 2 Pur Hikers to
other consumers, when they asked about water filters. Now I always
do my own research before walking into REI.
About Sears,
I purchased a vacuum cleaner from them and was very please that the
employee knew everything about the products they sold. A far cry
from REI.
-tom