D
DeeKay
Guest
Hi all from Australia,
Yes, another *sucker* for the cheap prices, here is the tale.....
1 NOV - Place order on website for some STI shifters.
Ribble website: "Overseas customers should normally expect to receive
their order within 3-8 days from the date of despatch. We will despatch
Parts and Accessories and Clothing items within 72 hours."
3 NOV - Email to Ribble - when can I expect it to be sent and when
should I expect it to be delivered? Reply: QUOTE: "Your order should
leave us in the next two days."
4 NOV - Should have Parts despatched by now according to website. No
Visa Transaction. No email from Ribble.
5 NOV - "Next 2 days" expires.
7 NOV - Visa card charged for the article. No email from Ribble.
12 NOV - Silly sucker places order for some more gear, a chainring and
a cassette.
22 NOV - Order for chainring and cassette arrives. Amazing.
22 NOV - Email to Ribble, thanks for 2nd order, where is 1st order? No
reply.
24 NOV - DeeKay reads up on Ribble via forums across web. OH NO!!!!!
Email to Ribble - you have 24 hours to reply with a good explaination
and the goods are on my desk OR I will reverse the Visa charge and
dispute. NO REPLY.
25 NOV - Walk into friendly Bank, helped by lovely finance sector
worker and places dispute form to fraud section.
I am NOT going to wait. I may be half a planet away but the law is the
law.
DeeKay - wiser and wiser
BTW ProbikeKit have been sensational for ages to Australia, I was
tempted by a few dollars and got burnt. NEVER again.
Yes, another *sucker* for the cheap prices, here is the tale.....
1 NOV - Place order on website for some STI shifters.
Ribble website: "Overseas customers should normally expect to receive
their order within 3-8 days from the date of despatch. We will despatch
Parts and Accessories and Clothing items within 72 hours."
3 NOV - Email to Ribble - when can I expect it to be sent and when
should I expect it to be delivered? Reply: QUOTE: "Your order should
leave us in the next two days."
4 NOV - Should have Parts despatched by now according to website. No
Visa Transaction. No email from Ribble.
5 NOV - "Next 2 days" expires.
7 NOV - Visa card charged for the article. No email from Ribble.
12 NOV - Silly sucker places order for some more gear, a chainring and
a cassette.
22 NOV - Order for chainring and cassette arrives. Amazing.
22 NOV - Email to Ribble, thanks for 2nd order, where is 1st order? No
reply.
24 NOV - DeeKay reads up on Ribble via forums across web. OH NO!!!!!
Email to Ribble - you have 24 hours to reply with a good explaination
and the goods are on my desk OR I will reverse the Visa charge and
dispute. NO REPLY.
25 NOV - Walk into friendly Bank, helped by lovely finance sector
worker and places dispute form to fraud section.
I am NOT going to wait. I may be half a planet away but the law is the
law.
DeeKay - wiser and wiser
BTW ProbikeKit have been sensational for ages to Australia, I was
tempted by a few dollars and got burnt. NEVER again.