Scicon - Great Service!

Discussion in 'Cycling Equipment' started by Msa, Mar 5, 2004.

  1. Msa

    Msa Guest

    I bought a Scicon hard bike case via eBay a few weeks ago. The keys that came with it were the wrong
    ones and the seller did not have the right ones. I got it at a bargain price so decided that I could
    make my own locking system using padlocks.

    Prior to making new brackets I emailed the serial number to Scicon in Italy via their website and
    enquired about getting new keys, I didn't expect to get a reply. I had no reply via email but a
    padded envelope turned up from Italy this morning with 2 new keys.

    I was so pleased at getting the keys I had to tell someone! I've also emailed Scicon thanking them
    for their excellent customer service.

    Mark (MSA) This post is packaged by intellectual weight, not volume. Some settling of contents may
    have occurred during transmission