Scicon - Great Service!

Discussion in 'Cycling Equipment' started by Msa, Mar 5, 2004.

  1. Msa

    Msa Guest

    I bought a Scicon hard bike case via eBay a few weeks ago. The keys that came with it were the wrong
    ones and the seller did not have the right ones. I got it at a bargain price so decided that I could
    make my own locking system using padlocks.

    Prior to making new brackets I emailed the serial number to Scicon in Italy via their website and
    enquired about getting new keys, I didn't expect to get a reply. I had no reply via email but a
    padded envelope turned up from Italy this morning with 2 new keys.

    I was so pleased at getting the keys I had to tell someone! I've also emailed Scicon thanking them
    for their excellent customer service.

    --
    Mark (MSA) This post is packaged by intellectual weight, not volume. Some settling of contents may
    have occurred during transmission
     
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