B
Bruce
Guest
Shimano Deore Mega-9 shifter falls apart while riding on the road. Front one. The bottom has fallen
off, with levers and small bits. Also, the gear indicator (1-3) stopped working after only a few
hundred kilometres. I told the shop, but didnt care. Perhaps I should have! It may have been slowly
coming undone since new?
I took bike back to the shop to get it replaced, pick it up and nothing had been done. Guy says it
needs replacing. Dah! Not in stock. (This is a big shop, but I guess it doesnt break often.) He is
rather surprised that I want it replaced on warranty. Am I asking too much? This bike is less than a
year old, original chain, and has been off-bitumen (asphalt), but rarely off-road. He said he will
phone Shimano in the morning.
I have checked the Shimano website, and their express warranty seems to be almost worthless. At
their discretion. But wouldnt even a statutory warranty cover this?
I downloaded a couple of PDFs, and it seems this is not a servicable part. The exploded view doesnt
show the central mechanism. Is it possible to re-assemble this (assuming nothing is broken) ? I'm
guessing it wasnt put together properly, or some part like a clip was faulty and broke.
Any advice here please?
off, with levers and small bits. Also, the gear indicator (1-3) stopped working after only a few
hundred kilometres. I told the shop, but didnt care. Perhaps I should have! It may have been slowly
coming undone since new?
I took bike back to the shop to get it replaced, pick it up and nothing had been done. Guy says it
needs replacing. Dah! Not in stock. (This is a big shop, but I guess it doesnt break often.) He is
rather surprised that I want it replaced on warranty. Am I asking too much? This bike is less than a
year old, original chain, and has been off-bitumen (asphalt), but rarely off-road. He said he will
phone Shimano in the morning.
I have checked the Shimano website, and their express warranty seems to be almost worthless. At
their discretion. But wouldnt even a statutory warranty cover this?
I downloaded a couple of PDFs, and it seems this is not a servicable part. The exploded view doesnt
show the central mechanism. Is it possible to re-assemble this (assuming nothing is broken) ? I'm
guessing it wasnt put together properly, or some part like a clip was faulty and broke.
Any advice here please?