The bike that has crept back to the top of my list, the Cannondale R1000, comes with Mavic Kysrium Elite wheelset. I am worried about their ability to support a clydesdale like me, so I e-mailed Mavic. Their answer was that they would be fine for me, but if I was that worried, to upgrade to the SL's.
I have been looking all over at wheelsets and recently sent e-mail to Spinergy. They advised me that their Xaero Lites, at $699, would be more than adequate. These wheel use carbon fiber spokes, and they claim they are 10 times stronger than steel.
I have also heard that if you have any problems with their wheels, you might as well just junk them because their customer service is horrible.
Mavic, on the other hand, reportedly has excellent customer service.
So, any opinions about Spinergy wheelsets and the company's customer service record?
I have been looking all over at wheelsets and recently sent e-mail to Spinergy. They advised me that their Xaero Lites, at $699, would be more than adequate. These wheel use carbon fiber spokes, and they claim they are 10 times stronger than steel.
I have also heard that if you have any problems with their wheels, you might as well just junk them because their customer service is horrible.
Mavic, on the other hand, reportedly has excellent customer service.
So, any opinions about Spinergy wheelsets and the company's customer service record?