Hello everyone,
This may be the first post I've originated on this site, I'm not sure. I have added to plenty of other post but simply have never started my own due to most of questions being answered through others postings if that makes sense. So anyways....
I bought a Cervelo r3sl last Febuary when bike business was dead here in Massachuesetts and literally didn't ride it for roughly two months. I've taken six rides on it in the past two weeks and bike is great knock on wood. Actually the bike is another subject and not what this post is about. The post is about business etiquette. When I bought the bike in Feb. I basically needed everything that goes with a bike, it was a custom bike build. The salesman/builder of my bike said that he had carbon water cages but they were in boxes stuffed behind more boxes in a loft space and would require extensive searching and to come back later. To me that was fine so I come back about two more times in the span of a week, mind you it's still Febuary. In about three visits we had the bike all built up fitted to me, still no cages but no big deal because the weather was horrible being the winter season. I left them with my bike making a promise to come back and buy more accessories alos requesting that they find those cages so I can buy them happily. Well last saturday I make a spontaneous visit to the shop my first since taking the bike into my possession. I went in the shop expecting to see new accessories and of course the cages but to my astonishment all I saw was the same stuff and no cages At this point in time its April and they have taken on at least three more seasonal workers standing around doing nothing I may add. When I asked for the cages the same fella who works year round and sold me my bike said the same thing" I'll have to look for them and it will take a while" I wasn't hostile about this at all but mildly peeved due to a string of summer like weather. It just didn't make sense. I needed brake pads for another bike anyway and had to order them so I said fine I'll be back next week. A week goes by and I stop by the shop yesterday on my way home from work. There are no other customers besides myself. I know why I was there, he knew why I was there but being the nice guy that I am I entained his small talk. Then four rather annoying people , you know the type cut in front of me requesting their needs and I let them. My mistake. When I do finally get waited on I get the bums rush due to more customers behind me. Now if I had been a slight dink making requests the moment I showed up rather than entertaining a rather weak salon type atmosphere I think I could of sped up their 175.00 sale to a mere five minute visit rather than a forty minute wait. I'm annoyed and I'll take 50% of the blame as mentioned above but I feel on the salesmans end of things a simple first come first served how can I help you lesson needs to be addressed. He better hope I don't break this bike
Spent in excess of five grand, I should be getting a blow job
This may be the first post I've originated on this site, I'm not sure. I have added to plenty of other post but simply have never started my own due to most of questions being answered through others postings if that makes sense. So anyways....
I bought a Cervelo r3sl last Febuary when bike business was dead here in Massachuesetts and literally didn't ride it for roughly two months. I've taken six rides on it in the past two weeks and bike is great knock on wood. Actually the bike is another subject and not what this post is about. The post is about business etiquette. When I bought the bike in Feb. I basically needed everything that goes with a bike, it was a custom bike build. The salesman/builder of my bike said that he had carbon water cages but they were in boxes stuffed behind more boxes in a loft space and would require extensive searching and to come back later. To me that was fine so I come back about two more times in the span of a week, mind you it's still Febuary. In about three visits we had the bike all built up fitted to me, still no cages but no big deal because the weather was horrible being the winter season. I left them with my bike making a promise to come back and buy more accessories alos requesting that they find those cages so I can buy them happily. Well last saturday I make a spontaneous visit to the shop my first since taking the bike into my possession. I went in the shop expecting to see new accessories and of course the cages but to my astonishment all I saw was the same stuff and no cages At this point in time its April and they have taken on at least three more seasonal workers standing around doing nothing I may add. When I asked for the cages the same fella who works year round and sold me my bike said the same thing" I'll have to look for them and it will take a while" I wasn't hostile about this at all but mildly peeved due to a string of summer like weather. It just didn't make sense. I needed brake pads for another bike anyway and had to order them so I said fine I'll be back next week. A week goes by and I stop by the shop yesterday on my way home from work. There are no other customers besides myself. I know why I was there, he knew why I was there but being the nice guy that I am I entained his small talk. Then four rather annoying people , you know the type cut in front of me requesting their needs and I let them. My mistake. When I do finally get waited on I get the bums rush due to more customers behind me. Now if I had been a slight dink making requests the moment I showed up rather than entertaining a rather weak salon type atmosphere I think I could of sped up their 175.00 sale to a mere five minute visit rather than a forty minute wait. I'm annoyed and I'll take 50% of the blame as mentioned above but I feel on the salesmans end of things a simple first come first served how can I help you lesson needs to be addressed. He better hope I don't break this bike
Spent in excess of five grand, I should be getting a blow job