Hi fellow I-magic owners.
I would like to warn you about purchasing tacx latest software the Fortius virtual reality worlds. I´m, sure some of you have read about it even looked forward to buying it. (You can buy it directly from tacx using paypal)
So here is a warning. I just bought the product and it´s a sub quality beta-version that should never have been put on sale until more testing have been done. I paid 76 USD for a nonfunctioning BETA software product! I have complained by email to Tacx and in their forum at their homepage not that it did any good. They apparantly just think I´m rude for complaining about their non functioning product and try to tell me that my new Pentium4 with 128 mb graphics and XP (although I might blame Bill Gates
) is the problem although it meets their minimum hardware requirements by far.
The reason why I´m posting here is that if you write something remotely critical on Tacx homepage Forum they just remove it and any problem with the software goes unanswered by their customer service.
There are no updates or bug fixes availiable from tacx at the moment.
Just so you don´t think I´m totally flaming tacx I would like to add that I´m a very happy I-magic owner who is very content with his trainer and old software even including the fantastic new Real Life Video format which I can only encourage you all to try.
BUT stay away from their new software until they have fixed the almost stunning amount of bugs (I mean UNREAL amount! I mean so many bugs that if Windows had that many, Bill Gates would still have his small company in a a garage) I´m sure the end product will be something you would like to own but this release is substandard and only a source of deep frustration and who want to pay good money for that? Especially since tacx are making no moves in the way of trying to improve the product in the way of publishing fixes or providing expedient software help, customer service is nil.
So.... now you know. Wait for it
I would like to warn you about purchasing tacx latest software the Fortius virtual reality worlds. I´m, sure some of you have read about it even looked forward to buying it. (You can buy it directly from tacx using paypal)
So here is a warning. I just bought the product and it´s a sub quality beta-version that should never have been put on sale until more testing have been done. I paid 76 USD for a nonfunctioning BETA software product! I have complained by email to Tacx and in their forum at their homepage not that it did any good. They apparantly just think I´m rude for complaining about their non functioning product and try to tell me that my new Pentium4 with 128 mb graphics and XP (although I might blame Bill Gates
) is the problem although it meets their minimum hardware requirements by far.The reason why I´m posting here is that if you write something remotely critical on Tacx homepage Forum they just remove it and any problem with the software goes unanswered by their customer service.
There are no updates or bug fixes availiable from tacx at the moment.
Just so you don´t think I´m totally flaming tacx I would like to add that I´m a very happy I-magic owner who is very content with his trainer and old software even including the fantastic new Real Life Video format which I can only encourage you all to try.
BUT stay away from their new software until they have fixed the almost stunning amount of bugs (I mean UNREAL amount! I mean so many bugs that if Windows had that many, Bill Gates would still have his small company in a a garage) I´m sure the end product will be something you would like to own but this release is substandard and only a source of deep frustration and who want to pay good money for that? Especially since tacx are making no moves in the way of trying to improve the product in the way of publishing fixes or providing expedient software help, customer service is nil.
So.... now you know. Wait for it
