> They may make good bikes, but in my recent experience, their supposed
warranty
> is ****...PERIOD.
>
> I have a Bontrager Race X Lite rear wheel that is defective in ³materials
and
> workmanship²..Trek won¹t evan talk about it.
I looked up an earlier thread of yours regarding bearing play on some
Bontrager Race X-Lites; is that what you're talking about? The information
I didn't see (but would like to know) is-
#1: How many miles on the wheels, and when did the problem first appear?
#2: What did the shop do to try and solve the problem?
#3: Did the shop mention that the wheels could be sent to Hugi (in
Colorado) if need be, for rebuilding?
For what it's worth, there's virtually nothing that we can't do in-house
with a Hugi/Trek hub. Once in a while we get temporarily stumped, but have
had no problem resolving things via phone calls or email with one of the
tech guys at Trek. Of course, we're one of those obstinate type of shops
that can't stand sending things out if there's a way to do something
ourselves (with the recent and notable exception of suspension forks, which
we've given up trying to keep on top of, with their constantly-changing
internals... there's just no way to have the parts you need for anything
that might come in the door).
--Mike-- Chain Reaction Bicycles
http://www.ChainReactionBicycles.com